- HII (Virginia Beach, VA)
- …Industries, is searching for a qualified candidate to fill the role of Technical Support Specialist - C4I. The position works onsite Navy Warfare Development ... Center , Norfolk Naval Station supporting Maritime Operation ...weeks of more than 40 hours to meet business, customer , and contractual requirements. Essential Job Responsibilities + Provide… more
- Fujifilm (Richmond, VA)
- …process to move cases to the next level engineer. + Strictly follows the Technical Assistance Center (TAC) escalation process to move cases, in a timely ... **Position Overview** The Technical Support Engineer, MI - II (Tier II)...the ability and skillset to answer and facilitate incoming customer calls, effectively communicate with our customers, and document… more
- Amazon (Arlington, VA)
- …experienced and motivated Security Engineer (SE) to expand our Security Operating Center (SOC) and maintain security compliance in this working environment. The ... for an individual with a deep understanding on how to balance business and technical risk that can effect the program. The candidate should be able to identify… more
- SAIC (VA)
- …SKILLS:** + 1+ years of prior IT Helpdesk related work experience in a Windows call center environment. + 1 year of experience with HEAT, TrackIT, Magic, Remedy, ... and/or audio communication activities. + Attend and participate in technical meetings, report on technical progress, prepare...prior IT Helpdesk related work experience in a Windows call center environment. + Basic experience in… more
- SAIC (Norfolk, VA)
- …SKILLS:** + 1+ years of prior IT Helpdesk related work experience in a Windows call center environment. + 1 year of experience with HEAT, TrackIT, Magic, Remedy, ... and/or audio communication activities. + Attend and participate in technical meetings, report on technical progress, prepare...prior IT Helpdesk related work experience in a Windows call center environment. + Basic experience in… more
- CACI International (Chantilly, VA)
- …join our team in support of Enterprise Information Technology initiatives for the customer . This Program supports the customer by providing required services ... the Enterprise. This position does not require shift work but may require being on- call on a scheduled rotation for call -in support and occasional off-hour… more
- Carnegie Mellon University (Arlington, VA)
- …see Faculty Careers. (https://www.cmu.edu/faculty-office/faculty-recruitment/faculty-careers.html) For technical assistance, email HR Services (###@andrew.cmu.edu) ... about working for a Federally Funded Research and Development Center focusing on areas critical to national security? Do...be obtained upon request. Applicants must also meet additional customer -specific security requirements. + You have a BS in… more
- Bank of America (Richmond, VA)
- …and creating reports and completing exception processing. **Responsibilities:** + Inbound Call Center Customer Service Rep receiving callsincluding ... data to validate operational processes **Required Qualifications:** + Minimum of 1 year call center experience + Must be able to Multitask using various… more
- Verint Systems, Inc. (Richmond, VA)
- …Familiarity with Verint or similar products; and/or understanding of Contact Center , cloud technology, call recording, Speech Analytics, Text Analytics, ... presales experience selling enterprise software solutions in the Workforce Optimization, Customer Analytics, Engagement Management technical solution areas. *… more
- City of Norfolk, Virginia (Norfolk, VA)
- …use of best practices and methods in shelter animal placements. + Provide high quality customer service to guests who visit or call . + Resolve problems and ... Permanent Full-time Job Number 13381 Department General Services Division Animal Care Center Opening Date 08/08/2025 Closing Date 8/18/2025 11:59 PM Eastern +… more