- Concentrix (Richmond, VA)
- Job Title: Customer Engineer- MS Teams and Devices Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. ... careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix's… more
- BCA Financial Services, Inc. (Richmond, VA)
- …front desk, call center , call center representative, remote call center , customer service jobs, contact center , customer service, ... environment, where you can be solution driven, provide exceptional customer service, all while being rewarded and recognized for...call center representative, remote work, virtual call center , work from home, remote work… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …best practices. * Performance Optimization: Identify and implement strategies to improve call center efficiency, customer experience, enhancement delivery, ... maintenance, analyzing and reducing technical debt * Experience with call center governance, standard processes, optimization techniques * Familiarity with… more
- Pearl Interactive Network (Richmond, VA)
- …overspending, analyzing cost variance and scheduling expenses. + Summarize, collect and analyze call center trends and data for regular performance reports. + ... needed. + Maintain consistent professional improvement through company provided workshops, tracking call center trends and active participation in team projects.… more
- Microsoft Corporation (Reston, VA)
- …Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. ... **Understand User Requirements** + Works with appropriate stakeholders (eg, project manager, technical lead) to determine user requirements for a set of features.… more
- Amazon (Herndon, VA)
- …escalations across projects and to optimize the commissioning approach for next-generation data center design. At noon, the technical SME team conducts a review ... bold ideas and empowers you to own. The Data Center Capacity Delivery team is looking for an exceptional...will oversee all in-region operations, including team quality delivery, customer satisfaction, resource planning, and maintaining a high bar… more
- Chenega Corporation (Fort Belvoir, VA)
- …Ft. Belvoir, VA C-CHR-24-047 TheJunior Helpdesk Support Services Specialist willprovide technical support services in accordance with the AITP service list for ... users' enterprise email system configurations. + Respond to all customer trouble requests and the problem calls received by...on user systems as the environment changes. + Provide Technical Support Services in accordance with the AITP Primary… more
- Amazon (Arlington, VA)
- …- 3+ years of electrical, mechanical, and controls systems experience - Experience documenting technical customer issues - 3+ years of technical project or ... to improve the experience for our customers. The Data Center Infrastructure Operations organization is looking for an individual...in a complex environment - Experience troubleshooting and debugging technical systems - 3+ years of customer … more
- Ford Motor Company (Richmond, VA)
- …Degree + Ford or other Automotive Field Experience + Operations Center or Customer Call Center experience + PS&L Experience + Product Management ... advanced technology to redefine the transportation landscape, enhance the customer experience and improve people's lives, this is the...are preferred. + 2+ years of experience with Dealer, Call Center or similar with a focus… more
- HCA Healthcare (Reston, VA)
- …Jump-start your career as a Cardiovascular Technician Lead today with Reston Hospital Center . **Benefits** Reston Hospital Center , offers a total rewards package ... Supports responsible staffing decisions (cancels, places staff on hold/on call , calls in on hold/on call staff...cognizant of age specific, cultural and physical needs of customer in providing service. + Maintains confidentiality of all… more