- Capital One (Richmond, VA)
- …Qualifications:** + High School Diploma, GED, or Equivalent Certification + At least 3 years of Customer Service or Call Center experience + At least 1 year ... or military experience + At least 4 years of Customer Service or Call Center ...the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process,… more
- Microsoft Corporation (Reston, VA)
- …a safer place for all. We want to reshape security and empower every user, customer , and developer with a security cloud that protects them with end to end, ... the world. Do you want to be at the center of Cloud Computing and work on services that...quality, availability, and reliability. + Participate in live-site and customer support to ensure customers using our services have… more
- Otsuka America Pharmaceutical Inc. (Richmond, VA)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... Summary** **** The Associate Director, MSAT - Downstream provides specialized technical leadership and oversight for all downstream manufacturing processes for the… more
- Pearl Interactive Network (Richmond, VA)
- …years of management experience. + Previous program management experience preferred in a call center environment. + 3 years' experience supervising or managing ... Manager** (PM) coordinates and monitors the scheduling, pricing, and technical performance of company programs and operations. Ensures adherence...inbound/outbound/virtual call center . + Highly proficient utilizing Excel… more
- NTT America, Inc. (Ashburn, VA)
- …is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and ... Ensures that the client, its associates, and NTT Data Center personnel are provided with a safe and professional...Ability to remain calm in an emergency. + Excellent customer service in a client-facing environment. + Excellent ability… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- …OSI model, and frame/packet structure + Experience in a network operations center environment including help desk, customer communication, trouble ticketing, and ... position will be in the Network Operations and Security Center (NOSC). The NOSC functions as the helpdesk for...software elements of data and/or voice communication network. Maintains technical expertise in all areas of networks and computer… more
- CACI International (Reston, VA)
- …team (Capture Manager, Solution Architect, Proposal Manager, and line leads) to develop call plan arti facts; test and validate customer understanding, solution ... from the early stages of capture to help steer call plan and arti facts toward meaningful win themes... plan artifacts, RFI responses, white papers, and other customer -focused technical arti facts to validate our… more
- Fujifilm (Richmond, VA)
- …telephone and remote clinical support for customers, sales, and field service via our ON- Call Technical Assistance Center (TAC). + Participate in Clinical ... The Senior Clinical Consultant, MI - II International has advanced technical /Clinical skills and possesses advanced product knowledge required to mentor Clinical… more
- Xerox (Ashland, VA)
- …In addition is required to identify, rectify and communicate effectively any issues the customer may have regardless of technical nature as it relates to ... * Appropriate OEM Resources (ie manuals, internet resources, etc.) ** TECHNICAL SKILLS:** * Troubleshoot a variety of computer issues...of service calls upon completion or incompletion of each call to the call support center… more
- General Dynamics Information Technology (Chantilly, VA)
- … service and/or support experience working in a Help Desk, Service Desk, or Call Center environment is preferred * Security Clearance Level: TS/SCI with ... work depends on Service Desk Technician joining our team to improve overall customer satisfaction. **HOW A SERVICE DESK TECHNICIAN WILL MAKE AN IMPACT** + Provides… more