- Stanford Health Care (Newark, CA)
- …Chat, SMS / Text, Video, Fax and API Integrations. * Experience with designing Contact Center Call Flows & work flows for an excellent Patient / Customer ... experienced CCaaS Telephony Analyst to join our Enterprise Contact Center team. The ideal candidate will possess a strong...support , and maintenance of applications; including 24/7 on call coverage as required + Assist senior team members… more
- Tiburcio Vasquez Health Center (Hayward, CA)
- …for technical oversight of enterprise-wide voice communication, collaboration platforms, call center , corporate websites and intranet. Manage all software ... enables TVHC to monitor and manage clinical and programmatic objectives. Provide technical support to the Clinical, Compliance, Quality and Operations depts… more
- Gilead Sciences, Inc. (Foster City, CA)
- …of the monitoring solution to customer for integration in the Security Operations Center service. + On- call availability outside business hours. REQUIRED SKILLS ... innovative therapeutics for people with life-threatening diseases. The Gilead Business Services center in Raleigh North Carolina is home to some of the company's… more
- Zoom (San Jose, CA)
- …customer experience + Troubleshooting and resolving technical issues related to contact center solutions + Providing training and support to end users on ... + Collaborating with stakeholders to gather requirements and provide technical expertise for contact center projects +... solutions + Have knowledge of telephony systems and call routing strategies + Be familiar with CRM systems… more
- CoreSite (San Jose, CA)
- …be willing to work outside normal business hours, including weekends, late nights, holidays, and on- call support + Ability to lift up to 50 pounds 1/3 of the ... future of digital infrastructure while nurturing your professional growth and success. Data Center Technician III Role The Data Center Technician III assists in… more
- CoreSite (Santa Clara, CA)
- …be willing to work outside normal business hours, including weekends, late nights, holidays, and on- call support + Ability to lift up to 50 pounds 1/3 of the ... future of digital infrastructure while nurturing your professional growth and success. Data Center Technician IV Role: The Data Center Technician IV must possess… more
- TEKsystems (Irvine, CA)
- …queue if bilingual. What You Bring + 2+ years of hands-on HVAC troubleshooting or technical support experience. + 1+ year of customer service or phone support ... a headset-but still want to stay hands-on with your technical skills? This is your chance to join a...or training. + Experience with other tankless systems. + Call center experience. + Bilingual in Spanish,… more
- Vagaro (Pleasanton, CA)
- …with a typing speed of over 50 WPM + Minimum of two years' front-line, high-volume support / call center experience + Ability to work within common support ... seeking enthusiastic, customer-focused problem-solvers to join our team as Technical Support Agents. If you're experienced in...within service level goals and guidelines in a high-volume support center + Replicate and escalate issues… more
- Fujifilm (Sacramento, CA)
- **Position Overview** The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technical support across our product lines ... on more complex issue and is the second level support across our Synapse products. This engineer is expected...process of troubleshooting the issue. + Strictly follows the Technical Assistance Center (TAC) escalation process to… more
- V2X (Sacramento, CA)
- …from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a ... Professional Services (VPS) is looking for Automotive Product Investigators to support vehicle investigations throughout the United States. This position is… more