- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …support through analysis and problem solving 100% over the phone, chat, and remote support in a high-volume call center environment. Since the service ... service delivery demands. + Provide 100% phone and remote technical support , or chat or through the...Apple, business and third-party applications + Participate in on call after-hours and weekend support as needed… more
- Orlando Utilities Commission (Orlando, FL)
- …the Outage Management System (OMS), OUC's prepaid program, and third-party contact center support , ensuring seamless and unified service delivery. OUC's mission ... of seven (7) years of experience in a customer call center operations environment or direct customer...review supervisor Plan of the Day; + Oversee contact center support of the Outage Management System… more
- MyFlorida (Tallahassee, FL)
- …software, electronic mail, and operating systems. Responsibilities include: * Provides technical support and assistance to staff; analyzes problems and ... routine work schedule (working extended hours, weekends, or holidays). On- Call Assignment - This position has been approved in...A minimum of one year of experience in computer support . Alternatively, a technical certification or 1… more
- Veterans Affairs, Veterans Health Administration (West Palm Beach, FL)
- …the mission, vision, and values of the VA Healthcare System. The Medical Support Assistant provides medical administrative support to Veterans Hospitals and ... Clinics throughout HAS. The Medical Support Assistant is responsible for accurate appointment management and...the initial point of contact for units, clinics, patients, call centers, Care in the Community regarding various aspects… more
- Otsuka America Pharmaceutical Inc. (Tallahassee, FL)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... and manage detailed documentation of integration processes, system configurations, and technical specifications. + Support analytics and Salesforce Health Cloud… more
- Kyndryl (Tallahassee, FL)
- …8 hours between 9am and 9pm IST, based on shift assigned. + 24 X 6 on- call support rotation is required Kyndryl currently does not require employees to be fully ... We are seeking a skilled Mainframe Application Developer to join our Enterprise Application Support team to provide test environment support for a large customer… more
- ADP (Maitland, FL)
- …collaborate with the Customer Support team triage and address immediate technical support questions. **Prioritize.** You will drive resolution on escalated ... **ADP is hiring a Client Service & Product Support Specialist** for the ADP WorkMarket division! Well,...this role, you must be comfortable working in a call center environment as part of a… more
- Fujifilm (Tallahassee, FL)
- **Position Overview** The Technical Support Engineer, MI - II (Tier II) handles remote technical support across our product lines for HCUS customers. The ... of the position is to be versed in primary support across our Synapse products, and the ability to...to the next level engineer. + Strictly follows the Technical Assistance Center (TAC) escalation process to… more
- CAI (Fort Myers, FL)
- …We are looking for a **Desktop Support Specialist** to provide level 2 technical support to over 2500 county staff, monitor work queues, open, update and ... + Dameware and remote desktop to provide level 2 technical support to over 2500 county staff,...system information in ServiceNOW for asset tracking + Rotate On- Call schedule with the rest of the team +… more
- Mass Markets (FL)
- …strategic direction, operational excellence, and sustainable growth across our global call center network. This role demands visionary leadership, ... multi-site performance, and spearheading innovation across customer service, sales, technical support , back-office solutions, and collections. Success in… more