- Custom Computer Specialists (Hauppauge, NY)
- …to Level 2/3 support teams with detailed documentation + Provide remote technical support for desktops, laptops, mobile devices, and peripherals + Support ... Level 1 NOC Analyst to join our Network Operations Center (NOC) team. This entry-level role is ideal for...Required Qualifications: + 1-2 years of experience in a technical support , help desk, or NOC environment… more
- Molina Healthcare (Syracuse, NY)
- …center communication channels. * Achieves individual performance goals as it relates to call center objectives. * Assists with training needs of employees as ... **JOB DESCRIPTION** **Job Summary** Provides customer support and stellar service to meet the needs...solving in an effective and timely manner. * Provide technical expertise to co-workers and handles elevated escalations. Provide… more
- CVS Health (Albany, NY)
- …each and every day. **Position Summary** The Field Service Technician provides technical support to the organization's internal users of computer applications ... and downtime procedures and is typically located within a call center . Collaborates with network services, software...resolution of problems. **What you will do** + Delivers technical support to field employees, assisting with… more
- Cayuse Holdings (Albany, NY)
- …Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization + Must be ... troubleshooting application functionality and integrations) + Provide aid and technical support for the resolution of problems,...and integrations) + Provide aid and technical support for the resolution of problems, incidents, issues, and… more
- Otsuka America Pharmaceutical Inc. (Albany, NY)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... compliance of upstream operations through effective technology transfer, validation support , process monitoring, troubleshooting, and lifecycle management activities conducted… more
- Stony Brook University (Stony Brook, NY)
- …+ Identify promising life science and bioconvergence startups aligned with the Center 's strategic focus **.** + Lead technical and commercial diligence ... research and systems maintenance. + Oversee website updates that position the Center 's venture work with clarity and credibility. **Life Sciences Summit** + Co-lead… more
- Pearl Interactive Network (Albany, NY)
- …years of management experience. + Previous program management experience preferred in a call center environment. + 3 years' experience supervising or managing ... Manager** (PM) coordinates and monitors the scheduling, pricing, and technical performance of company programs and operations. Ensures adherence...inbound/outbound/virtual call center . + Highly proficient utilizing Excel… more
- Evolent (Albany, NY)
- … capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... Monitor and optimize data quality, performance, and reliability. + Maintain technical documentation and provide post-implementation support . **Requirements:** +… more
- Nestle (New York, NY)
- …SUMMARY:** As a Digital Content Specialist, you will be sitting within our contact center as part of the Center of Excellence B2C Innovation & Optimization ... Stay updated on new technologies and approaches in self-service support . Recommend innovations that align with business goals and...and the team. + Ensure the scalability of the technical platform aligns with the business needs and vision.… more
- General Motors (Buffalo, NY)
- …+ Support implementation of new processes & equipment + Provides technical support for manufacturing operations + Coordinate input from internal/external ... the Production and Maintenance teams. + Manage significant downtime events by providing technical guidance and support . + Design work operations that meet… more