- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree ... business so that reviews of calls are accurate for technical content and employees are provided with the correct...Certifications or License + 8+ years of experience in call center , quality control, quality assurance and/or… more
- University of Pennsylvania (Philadelphia, PA)
- …is essential. + Customer Service & Communication: Experience in a customer service call center is a plus. Must have strong communication skills, attention ... variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers...Posted Job Title OCC Shift Supervisor - Operations Control Center Job Profile Title Supervisor, Control Center … more
- ZOLL Medical Corporation (Pittsburgh, PA)
- …effectively, and prioritize tasks in a dynamic, fast-paced patient contact/ call center environment. . Works closely with Customer Support and Field Personnel ... ZOLL the ideal place to build your career. Job purpose The Product Technical Support Specialist - Tier 1 plays a critical role in providing patients, families,… more
- Amazon (Berwick, PA)
- …Qualifications - 1+ years of relevant experience in data center operations, IT support , or a similar technical field - 1+ years of troubleshooting skills and ... to completion. Amazon Web Services (AWS) is seeking Data Center Technicians to support our customers in...members A day in the life As a Data Center Technician professional, you have industry-leading technical … more
- University of Pennsylvania (Philadelphia, PA)
- …in the areas of registration, billing, and financial aid in a call center environment utilizing various software systems and technical programs. The One Stop ... Posted Job Title One Stop Counselor - Student Services Center , Division of Finance Job Profile Title Coordinator B...and tools like Salesforce, Zoom, Microsoft Teams and automated call distribution systems supported by Penn. Support … more
- Constellation (Kennett Square, PA)
- …and hybrid-cloud models. The IT Systems Administrator will be expected to provide technical expertise to support delivery and maintenance of IT solutions ... and perform feasibility analysis on potential changes related to IT Operations Center . Provide technical expertise for maintaining performance and reliability of… more
- Amazon (Berwick, PA)
- Description Amazon Web Services (AWS) is seeking Data Center Technicians to support our customers in multiple locations. This position requires the successful ... that operates 24/7 with an ability to participate in on- call rotation and provide after-hours support as...team members. A day in the life Our Data Center Technician professionals, who have industry-leading technical … more
- Zoom (Harrisburg, PA)
- …customer experience + Troubleshooting and resolving technical issues related to contact center solutions + Providing training and support to end users on ... + Collaborating with stakeholders to gather requirements and provide technical expertise for contact center projects +... solutions + Have knowledge of telephony systems and call routing strategies + Be familiar with CRM systems… more
- Fujifilm (Harrisburg, PA)
- **Position Overview** The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technical support across our product lines ... on more complex issue and is the second level support across our Synapse products. This engineer is expected...process of troubleshooting the issue. + Strictly follows the Technical Assistance Center (TAC) escalation process to… more
- WellSpan Health (Lebanon, PA)
- …equipment when minor technical problems occur. + Responsible for taking after hours call for technical staff. + Works in concert with the Director, Managers ... - Friday, Day shift with some nights Rotation: On call rotation **General Summary** Performs all necessary tasks to...and Medical Director to maintain Sleep Center 's AASM accreditation status and to develop and implement… more