- Mass Markets (VA)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... + One (1) year of experience in customer service, technical support , inside sales, back-office, chat, or...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (VA)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... a globally expanding, industry-leading organization. This position supports customer service, technical support , and customer sales interactions. This role… more
- Conduent (VA)
- …where individuality is noticed and valued every day. **Remote - Call Center Customer Service Representative** **Medicaid Member Support - Tier 1** **For The ... apply for the program over the telephone. + Maintain technical and program policy proficiency in the Iowa Family...of program requirements. **Requirements** + Basic understanding of a call center environment in a customer service… more
- Amazon (Arlington, VA)
- …event response, conducting data center infrastructure training and drills, providing on- call event support , analyzing data and alarms, writing reports, and ... looking for an individual with proven skills to help support our Facility Operations Center . The Facility...with SCI eligibility or above - 3+ years of technical support experience, or Bachelor's degree in… more
- CACI International (Chantilly, VA)
- …tasks, backups, and system health checks following DISA STIGs + Provide tier 2/3 technical support for voice and unified communications issues + Assist with ... of system configurations and changes per DoD requirements + Support dial plan management and call routing...At CACI, we place character and innovation at the center of everything we do. As a valued team… more
- GardaWorld (Richmond, VA)
- …and Travel Tracking (eg, iJet and NC4) + Experience in a modern 911 Call Center , Central Station Alarm Monitoring, or Dispatch Operation, Technical ... 149480BRTitle:On Call Monitoring Officer - GSOCJob Description: GardaWorld Security...communication and dispatch procedures + Coordinate with Security Operations Center staff to provide necessary documentation in support… more
- The Cigna Group (Richmond, VA)
- …through technology and data. As a Sr. Manager, Product Management for Call Routing and IVR, you'll drive innovation in customer engagement platforms, making ... difference. **Responsibilities** + Champion human-centered design by creating IVR and call routing experiences that are simple, accessible and personalized. + Align… more
- Palo Alto Networks (Reston, VA)
- …fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers ... enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical ... that includes mandatory weekend, holiday shift work and on- call support . Support includes a… more
- Amazon (Manassas, VA)
- …- 2+ years of people management experience - 2+ years of operations and on- call support for data center facilities, mission critical plants, or ... Description Manage a team that maintains cloud infrastructure for global data center operations! AWS is looking for technology managers with experience in people… more
- Amazon (Sterling, VA)
- …experience in an IT related field. - 2+ years experience in participating in on- call rotations, and providing after-hours support in an environment that operates ... and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management team and are… more