• Program Manager

    TekSynap (Arlington, VA)
    …ensuring up-to-date documentation and user resources. + Oversee the Tier I Call Center , Tier II Deskside and Remote Support , and other optional task areas to ... incident management, service requests, and problem resolution with internal and external support teams. + Monitor service desk metrics, including average speed to… more
    TekSynap (04/17/25)
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  • Junior Network Engineer

    Oneida Technical Solutions (Fort Belvoir, VA)
    …and manage the ICAN, including LAN, WAN, SONET, and related equipment, on a 24/7 on- call basis. + Configure and support the use of DoD Common Access Card ... Time Off (Sick/Vacation) and Holiday Pay Junior Network EngineerOneida Technical Solutions, LLC (OTS) Founded in 2014, Oneida ...Monday through Friday, 7:00 am - 3:30 pm, with on- call availability for 24/7 support . Additional Requirements:… more
    Oneida Technical Solutions (02/23/25)
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  • Associate Director, Digital Workplace Engineering

    Evolent (Richmond, VA)
    … capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... repeatable tasks and reduce administrative overhead for themselves and support - operations teams. The AD owns the team's...3+ years in IT leadership, with experience of managing technical teams and vendors. * 6+ years of … more
    Evolent (04/19/25)
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  • Sr Principal Engineer Electrical

    Northrop Grumman (Chantilly, VA)
    …and collaborate with customers, end users, operators, and Field Service Representatives for: On- call pager support , On- call Subject Matter Expertise ... those missions. By joining in our shared mission, we'll support yours of expanding your personal network and developing...position will primarily be located at the SIGINT Technology Center 's (STC) in Chantilly supporting the Diadem program as… more
    Northrop Grumman (04/08/25)
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  • Wireless Network Dev Engineer - AWS, Enterprise…

    Amazon (Herndon, VA)
    …achieve in the cloud. Basic Qualifications - 4+ years' experience of hands-on technical engineering experience in large scale data center and/or WAN network ... infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and… more
    Amazon (05/09/25)
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  • Service Desk-15194- (Hybrid)

    Shuvel Digital (Vienna, VA)
    …- 3+ years of Tier 1 support and capabilities or similar + Desired - Call Center or front-line customer support experience + Desired - Knowledge of Navy ... Responsibilities + Respond to inbound calls daily to provide technical support /troubleshooting + Provide support ...connect and discuss this further. Please feel free to call or email me at your convenience, or let… more
    Shuvel Digital (03/23/25)
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  • Siemens PLM/Teamcenter Infrastructure Architect

    Huntington Ingalls Industries (Newport News, VA)
    …of Architects, programmers, system engineers, and application administrators working together to support our ever changing technical landscape. Come join our ... trades to project managers, engineers and software developers to solution architects, technical subject matter experts, and system users. Anchored in our rich,… more
    Huntington Ingalls Industries (04/22/25)
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  • Onbase/Nautilus Implementation Lead

    PenFed Credit Union (Alexandria, VA)
    …upon starting in the position. This role also involves providing configuration & technical support as required for scanning, ingesting and document retrieval of ... San Antonio, Texas; Omaha, Nebraska or Eugene, Oregon service center . The OnBase/Nautilus System Implementation Lead will be responsible...and SQL server. + Skill in problem resolution and technical support , with the ability to provide… more
    PenFed Credit Union (05/14/25)
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  • Storage Engineer

    CACI International (Springfield, VA)
    …with other engineers, architects, and technical service lanes. + Incident support and participation in on- call rotation during off hours and weekends. ... an **Storage Engineer (mid)** to join our team to support our intelligence customer in Springfield, VA/Arnold, MO. As...Adhere to engineering and architecture standards and participate in technical review meetings as required. + Participate in the… more
    CACI International (04/11/25)
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  • EOC Incident Management - Watch Officer

    ASM Research, An Accenture Federal Services Company (Ashburn, VA)
    …with established escalation procedures. 10) Report on previous business day's Enterprise Operations Center call volume and SLAs to be incorporated into the CIO ... The Incident Manager will have experience managing incidents in a Network Operations Center or equivalent 24x7x365 operations center supporting the resolution of… more
    ASM Research, An Accenture Federal Services Company (02/22/25)
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