- Xerox (Ashland, VA)
- …updates of service calls upon completion or incompletion of each call to the call support center + Demonstrate the ability to contact account leader, ... communicate any issues the customer may have regardless of technical nature as it relates to customer satisfaction. This...that are preventing the timely resolution of a service call **With Our Technology, Build Your Future at Xerox.… more
- Prime Therapeutics (Richmond, VA)
- …future infrastructure architecture and support strategy. + Design, engineer, and support data center , performance hub, and cloud routing + Collaborate with ... as a subject matter expert and performing activities required for the support of secured IT infrastructure. **Responsibilities** + Interfacing with various Prime… more
- ADP (Norfolk, VA)
- …activity and resources among virtual client service teams + Partners with managers, technical support and other departments on escalated client situations as ... act as the client advocate who can help facilitate support across the multiple product offerings within ADP within...Experience working in a B2B organization + Prior service / call center management is preferred + Business… more
- Oneida Technical Solutions (Charlottesville, VA)
- …through Friday, from 7am-3:30pm with on- call availability to aid in 24/7 support . Oneida Technical Solutions, LLC. is an equal opportunity employer and will ... Vision, 401K w/matching, Paid Time Off (Sick/Vacation) and Holiday Pay Oneida Technical Solutions, LLC (OTS), was founded in 2014 and quickly established itself… more
- Evolent (Richmond, VA)
- … capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... of a team who thrives on driving analysis and support for Evolent's fast growth and innovative risk-based Performance...+ Strong communication skills with ability to work with technical and non- technical audiences **(Required)** + Ability… more
- Amazon (Arlington, VA)
- …experienced and motivated Security Engineer (SE) to expand our Security Operating Center (SOC) and maintain security compliance in this working environment. The ... for an individual with a deep understanding on how to balance business and technical risk that can effect the program. The candidate should be able to identify… more
- Evolent (Richmond, VA)
- … capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... opportunities while working cross-functionally with data science, clinical, operational, and technical teams. The ideal candidate will have a strong foundation in… more
- CACI International (Springfield, VA)
- …Work with other service providers to support areas of common interest; On- call support may be required Qualifications Required- *8+ years and Bachelor's ... on a TS/SCI DevOps Engineer joining our team to support our intelligence customer in St. Louis, MO or...Degree in Computer Programming, Science, Engineering or a related technical discipline, or the equivalent combination of education, … more
- Rocket Software (Richmond, VA)
- …established and proven Rocket standards. + Will collaborate with customer, partners, Rocket technical support team and Rocket Sales staff to resolve complex ... plus. **Essential Duties and Responsibilities** : + Will provide technical expertise for the OMEGAMON product family to our...customer satisfaction and ongoing business retention + Liaison with Support and Lab to research and respond to detailed… more
- Evolent (Richmond, VA)
- … capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... the organization and patient health. This highly visible role provides analytic support and thought leadership for Evolent products across Medical Cost Management,… more
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