- Xerox (Ashland, VA)
- …Provide updates of service calls upon completion or incompletion of each call to the call support center * Report to and be prepared to begin work ... effectively any issues the customer may have regardless of technical nature as it relates to customer satisfaction. This...that are preventing the timely resolution of a service call . \#LI-KW1 \#LI-ONSITE Xerox is an Equal Opportunity Employer… more
- Amentum (Springfield, VA)
- …will bring at least one year of experience managing queues in a call center environment. Work includes identifying, researching, and resolving questions/issues ... **Case Management Support Analyst I** Amentum is a leading provider...work location. 1+ years' experience in: + Supporting a call center /case management environment providing Tier II… more
- Oneida Technical Solutions (Fort Belvoir, VA)
- …through Friday, from 7am-3:30pm with on- call availability to aid in 24/7 support . Oneida Technical Solutions, LLC. is an equal opportunity employer and will ... Vision, 401K w/matching, Paid Time Off (Sick/Vacation) and Holiday Pay Oneida Technical Solutions, LLC (OTS), was founded in 2014 and quickly established itself… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …* 8+ years in business analysis, with at least 3 years in Medicare call center environments. * Strong understanding of Medicare policies, claims processing, and ... **Lead Business Analyst** **Category:** Business Analysis (functional and technical ) **Main location:** United States, Virginia, Fairfax **Alternate Location(s):**… more
- IBM (Hampton, VA)
- …Business Development Leader at IBM, you will lead the identification of and support the qualification and bid of opportunities to secure new contract awards within ... and leading the business development content for capture plans to support opportunity qualification and proposal development. The ideal candidate must be… more
- NANA Regional Corporation (Alexandria, VA)
- …years of experience in service desk operations, call center , and deskside support . + 3+ years of experience managing technical personnel. + 2+ years of ... Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the...and other technologies. + Identify, research, and resolve complex technical issues in a timely and effective manner. +… more
- Vontier (Richmond, VA)
- …part numbers, application assistance, troubleshooting, and basic credits. + Provide technical support concerning information and specifications for products ... experience in working with general automotive mechanics a plus. + 1+ years of call center experience or equivalent experience in dealing with customers. +… more
- Amazon (Louisa, VA)
- …to automate and scale our network. The position's responsibilities include capacity scaling support of several data center locations and day to day assistance ... management, hot & cold aisle containment knowledge). - Experience in participating in on- call rotations, and providing after-hours support in an environment that… more
- Ford Motor Company (Richmond, VA)
- …joint sales calls with Commercial Account Managers to prospective commercial customers to support and grow Ford Pro FinSimple products and services. + Work with ... sales opportunities. Effectively utilize sales incentive and promotion budgets to support achievement of objectives with assigned dealers. **What you'll do **… more
- Serco (Arlington, VA)
- …supporting test and evaluation projects on behalf of the Test Resource Management Center offices in the Pentagon and offices in nearby Alexandria, Virginia. Bring ... of DoD test and evaluation (T&E) capabilities, infrastructure, and workforce to support DoD modernization. The TRMC provides governance over DoD test resources… more