- Fujifilm (Richmond, VA)
- **Position Overview** The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technical support across our product lines ... on more complex issue and is the second level support across our Synapse products. This engineer is expected...process of troubleshooting the issue. + Strictly follows the Technical Assistance Center (TAC) escalation process to… more
- LinkedIn (Manassas, VA)
- …and improve break-fix processes. + Participate in an on- call rotation to support global data center operations. Basic Qualifications + 1+ years of experience ... internal documentation, troubleshooting guides, and training content to improve data center technician effectiveness. + Support deployment engineers with… more
- Amazon (Herndon, VA)
- …lead discussions for the corrective actions related to site/equipment failures. Directly support operational issues escalations including some on- call event ... insights from global infrastructure availability incidents. Through standardization of technical designs and availability support , CoDeS enables efficient,… more
- Mass Markets (VA)
- …as a trusted partner in the industry. This position supports customer service, technical support , and customer sales interactions. This role requires you to ... of customers each week across the country to resolve support issues, sell new products and services, and ensure...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Amazon (Herndon, VA)
- …electrical and mechanical control system for the life-cycle of an AWS data center . \#DCCD_AMER Basic Qualifications - Technical (Military/ Trade School) School ... we're the people who keep the cloud running. We support all AWS data centers and all of the...empowers you to own them to completion. The Data Center Controls Engineering team is looking for exceptional individuals… more
- Zoom (Richmond, VA)
- …implementing contact center solutions* Have knowledge of telephony systems and call routing strategies* Be familiar with CRM systems and their integration with ... What you can expectZoom is looking to grow its global Contact Center Solution Engineering team. Do youhave a passion for working with customers? Do you have… more
- Amazon (Herndon, VA)
- …in AWS global on- call schedule to provide immediate BMS and EPMS technical support to in-service data centers. * Attend project related meetings, coordinate ... with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project...and operation of BMS and EPMS systems. * Provide technical assistance and support to operations during… more
- Amazon (Arlington, VA)
- …experience in a high-volume, high-intensity environment such as a security operations center , call center , or crisis management/emergency response ... driven people. The Amazon Corporate Security (ACS) Business Assurance Center (BAC) provides accurate, actionable information to the right...to the right people at the right time to support a safe, secure work environment. The BAC is… more
- Amazon (Chantilly, VA)
- …troubleshooting, root cause analysis, and repair of electrical and mechanical equipment - Technical writing to support change management program - Monitor daily ... may rotate on a predefined schedule. Some locations have on- call rotations. - Role may support more...maintenance (PM) and troubleshooting, reporting to a site's Data Center Facility Manager (FM). They will maintain, operate, and… more
- Parsons Corporation (Centreville, VA)
- …and environmental alarms. Implement corrective actions swiftly to minimize downtime. + Provide on- call support during off hours for the assigned data centers. ... This opportunity will maintain, operate, and troubleshoot mission-critical data center facility equipment including electrical support equipment such… more