- Amazon (Manassas, VA)
- …ways to automate and scale our network. The position's responsibilities include scaling support of several data center locations and day to day assistance ... candidate report to a site location. As a Data Center Network Technician, you will work in a dynamic...that operates 24/7 with an ability to participate in on- call rotation and provide after-hours support as… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... ASM Research provides services in support of the Military OneSource Program for military...quality assurance program creation or execution. + Experience with call center call monitoring/recording software.… more
- Shuvel Digital (VA)
- …management of server-based applications used by the Savings & Membership Department. + Provide on- call support in the instances of outages as well as be ... and product solutions, applying knowledge of engineering principles. To provide technical direction and engineering support for projects and infrastructure.… more
- Meta (Henrico, VA)
- …of new hardware and software platforms into the network 7. Participate in an on- call rotation to support the regional network infrastructure 24/7 8. 10% of ... arm of the Meta network team and is responsible for the deployment and support of all production networks (Edge, Backbone, Optical, and Datacenter) as well as our… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …maintenance, analyzing and reducing technical debt * Experience with call center governance, standard processes, optimization techniques * Familiarity with ... Solutions: Develop scalable, secure, and efficient application architectures for Medicare call center platforms. * Stakeholder Collaboration: Work closely with… more
- Amazon (Herndon, VA)
- …You will manage a fast-moving, intelligent team of commissioning professionals delivering data center capacity to support Amazon's growth in the AMER East region ... we're the people who keep the cloud running. We support all AWS data centers and all of the...and to optimize the commissioning approach for next-generation data center design. At noon, the technical SME… more
- NTT America, Inc. (Richmond, VA)
- …willing to work outside normal business hours, including weekends, late nights, holidays, and on- call support . + Must be available by cell phone for availability ... is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and… more
- Pearl Interactive Network (Richmond, VA)
- …overspending, analyzing cost variance and scheduling expenses. + Summarize, collect and analyze call center trends and data for regular performance reports. + ... needed. + Maintain consistent professional improvement through company provided workshops, tracking call center trends and active participation in team projects.… more
- NANA Regional Corporation (Fort Belvoir, VA)
- …requirements for defense agencies. The qualified candidate must fully understand Defense Technical Information Center (DTIC) and the Department of Defense ... manager lead and provide data analytical and knowledge management support to a large group of technical ,...papers, and assessment of new/revised regulations and initiatives. + Support any high-level strategic direction data- call requests… more
- Amazon (Herndon, VA)
- …practices and to meet required SLAs . Provide weekly reporting to the data center managers . Coordinate team resources to support project and delivery needs, ... to include emergency projects, change management and maintenance window support , and potential off-hours and on- call needs. . Recruit and train data technicians… more