• Senior Product Owner - Brokerage Technology Team…

    Humana (Richmond, VA)
    …across the brokerage business lines, including Agent CRM, Agent Contracting, Commissions, and Call Center support . We are seeking a strategic and ... primary focus on Genesys Cloud CX. This role will support both internal operations and external brokerage partners, ensuring...lead distribution, and call tracking workflows. + Technical understanding of APIs and cloud-based contact center… more
    Humana (11/08/25)
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  • Tech Support Specialist C4I-Tactical Data…

    HII (Virginia Beach, VA)
    …Ingalls Industries, is searching for a qualified candidate to fill the role of Technical Support Specialist - C4I. The position works onsite Chamberlain Hall, ... Dam Neck Annex, Virginia Beach, Va. supporting Maritime Operation Center - Exercise Support Team (MOC-EST) and...of TDL topology and C4I architectures + Must have technical leadership ability. During LVC event execution, must be… more
    HII (11/08/25)
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  • IT Service Desk Support - Tier III

    Trace Systems Inc (Portsmouth, VA)
    …remote support tools such as Remote Desktop Protocol (RDP) and System Center Configuration Manager (SCCM) to resolve technical issues. + Operating and ... Job Overview Job Title: IT Service Desk Support - Tier III Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service Desk Support … more
    Trace Systems Inc (09/16/25)
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  • IT Application Support…

    Shuvel Digital (Vienna, VA)
    …management of server-based applications used by the Savings & Membership Department. + Provide on- call support in the instances of outages as well as be ... and product solutions, applying knowledge of engineering principles. To provide technical direction and engineering support for projects and infrastructure.… more
    Shuvel Digital (09/25/25)
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  • Quality Assurance Analyst - Journeyman

    ASM Research, An Accenture Federal Services Company (Richmond, VA)
    …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... ASM Research provides services in support of the Military OneSource Program for military...quality assurance program creation or execution. + Experience with call center call monitoring/recording software.… more
    ASM Research, An Accenture Federal Services Company (11/13/25)
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  • Sr. Business Director, Customer Experience…

    Capital One (Mclean, VA)
    …Bank, focusing on three key pillars 1) Future of Retail Bank Servicing 2) Call Center Strategy & Analytics and 3) Customer Experience Measurement across all ... day to day staffing forecasts and optimization of the call center , including oversight of integration with...the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's… more
    Capital One (11/08/25)
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  • UC Engineer - Quantico, VA (Active Clearance…

    World Wide Technology (Quantico, VA)
    …degree or equivalent experience + Experience: 3+ years in a technical support or IT system administration role. Call Manager: Experience with Cisco Unity ... system integrations. + Provide user training and documentation on communication systems. ** Technical Support :** + Provide first-line support for hardware,… more
    World Wide Technology (09/30/25)
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  • Banking Customer Support (Remote)

    Cognizant (Richmond, VA)
    …basic computer issues and assist clients with navigation + **Experience:** + Call center experience preferred + Banking or financial services experience ... **Banking Customer Support Representative (Remote)** Are you passionate about delivering...Knowledge:** Familiarity with financial products and account services + ** Technical Skills:** Proficiency in Microsoft Office Suite; familiarity with… more
    Cognizant (10/28/25)
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  • Manager, Critical Facilities Operations

    NTT America, Inc. (Ashburn, VA)
    …to work outside normal business hours, including weekends, late nights, holidays and on- call support . **SPECIAL REQUIREMENTS** + May travel to other NTT domestic ... + Provides applied electrical, mechanical, integrated control and water chemistry technical expertise for the entire data center . + Coordinates… more
    NTT America, Inc. (11/18/25)
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  • Remote Bilingual Customer Service Representative

    Mass Markets (VA)
    …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... a globally expanding, industry-leading organization. This position supports customer service, technical support , and customer sales interactions. It requires you… more
    Mass Markets (08/28/25)
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