- Humana (Albany, NY)
- …+ Bachelor's degree + Applied knowledge of Direct Marketing Processes + Call Center /Contact Center Operations leadership + Project Management ... our caring community and help us put health first** Call Quality Professionals provide information that will assist in...take a language proficiency assessment, provided by an outside vendor , to ensure competency. Applicants will be required to… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree ... vendors and client partners. Reports findings from complaints and call monitoring to the client, internal, and vendor...Certifications or License + 8+ years of experience in call center , quality control, quality assurance and/or… more
- Humana (Albany, NY)
- …+ **Experience as a Cloud Architect involving large scale cloud contact center experience solutions (SaaS vendor solutions like NICE, Genesys, etc.)** ... members. The platforms consist of Nuance IVA, Voice of the Consumer Survey, Guidance Center Video Kiosk, as well as InMoment market research. These platforms are at… more
- Capgemini (New York, NY)
- **Job Title:** Junior Operator - IMAC Technician - Data Center Operations **Location:** New York, NY **Employment Type:** Full-Time **Job Description:** Job Summary: ... Infrastructure-Moves, Adds, and Changes (IMAC) activities across designated data center facilities. This includes installation, relocation, decommissioning, remote hands… more
- Albany Medical Center (Albany, NY)
- …limited to job specific forums/organizations for technical collaboration + Provide on- call , extended weekday and weekend support for on-site and off-site locations, ... effectiveness and implement systems and updates collaboratively with customers and vendor . + Ability to effectively recommend, document, communicate, implement, and… more
- Albany Medical Center (Albany, NY)
- …following technologies: Microsoft Active Directory, Microsoft Entra, Microsoft System Center , Microsoft Configuration Manager, VMWare VCF, Microsoft and Citrix ... include: + Act as a liaison between customer and vendor to solve software/hardware problems + Participate in the...projects and ask for support when necessary + Provide on- call , extended weekday and weekend support for on-site and… more
- Gurwin Jewish Nursing & Rehabilitation Center (Commack, NY)
- …Healthcare System includes the 460-bed Gurwin Jewish Nursing & Rehabilitation Center , providing short-term rehabilitation and long-term skilled nursing care, memory ... ensuring that new hires are added and terminations are removed. Notify COBRA vendor of all terminations in a timely manner. Voucher monthly invoices for appropriate… more
- Fresenius Medical Center (Port Jefferson Station, NY)
- …treatment systems. * Maintains the physical plant, as directed. * Ensures outside vendor services are completed per contract. * Purchases and retain an inventory of ... state/federal regulations and company policy. * Provides scheduled after hour technical on- call coverage for your clinics as needed. **EDUCATION AND CREDENTIALS:** +… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... vendors and client partners. Reports findings from complaints and call monitoring to the client, internal, and vendor...quality assurance program creation or execution. + Experience with call center call monitoring/recording software.… more
- CVS Health (New York, NY)
- …a proven track record in z/OS software lifecycle methodologies across diverse vendor solutions. The ideal candidate will demonstrate a high level of adaptability ... **Expert Management** : Maintain and manage a comprehensive suite of multi- vendor z/OS software products, ensuring optimal performance and reliability. + **Advanced… more