- Serco (VA)
- …other Serco teams to deliver the highest level of customer service. **As a Call Center Representative, you can expect to:** + Receive inbound participant phone ... At least six months to one year of previous call center experience. + Ability to obtain...firms or staffing agencies without being a contracted approved vendor . All unsolicited resumes will be considered the property… more
- Humana (Richmond, VA)
- …+ Bachelor's degree + Applied knowledge of Direct Marketing Processes + Call Center /Contact Center Operations leadership + Project Management ... our caring community and help us put health first** Call Quality Professionals provide information that will assist in...take a language proficiency assessment, provided by an outside vendor , to ensure competency. Applicants will be required to… more
- CoreSite (Reston, VA)
- …while nurturing your professional growth and success. Senior Manager - Data Center Operations Role: As a leader in CoreSite's Operations team, the Senior ... Manager - Data Center Operations is responsible for all operational aspects and...position is responsible for customer support services, all onsite vendor management, vendor contracts, site operational efficiency,… more
- Family Dollar (Chesapeake, VA)
- …analytical needs of the ECC, as well as any opportunities with the contact center vendor . * Lead Incident Analysts by ensuring the Incident Management process ... The Manager Enterprise Contact Center will be responsible for leading a team...team of specialized enterprise roles that manage and deliver call quality, knowledge, training, and analytics for the Enterprise… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree ... vendors and client partners. Reports findings from complaints and call monitoring to the client, internal, and vendor...Certifications or License + 8+ years of experience in call center , quality control, quality assurance and/or… more
- NTT America, Inc. (Ashburn, VA)
- …you can grow, belong and thrive. **Your day at NTT DATA** The Data Center IT Infrastructure Technician supports client requests within their space in NTT data ... centers. The Data Center IT Infrastructure Technician is expected to address customer...clients via phone, email, or ticketing system. Periodically join call bridges to troubleshoot and validate infrastructure related issues.… more
- Amazon (Herndon, VA)
- …will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining ... of control of all mechanical systems within a data center . The EPMS is the primary method of monitoring...issuance of purchase orders. * Participate in AWS global on- call schedule to provide immediate BMS and EPMS technical… more
- CyrusOne (Sterling, VA)
- The Senior Data Center Capacity Engineer at CyrusOne is a critical and strategic role responsible for the precise management, optimization, and monetization of our ... data center 's core resources: space, power, and cooling. Leveraging our...patches, and feature enhancements in collaboration with IT and vendor support + Develop and implement best practices for… more
- Amazon (Herndon, VA)
- Description The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & ... behalf of their customers in the area of Data Center building automation. Key job responsibilities . Primarily work...of procedures. . Participate in Factory witnessed tests at vendor 's or panel builder's facility. . Perform other tasks… more
- Amazon (Sterling, VA)
- …will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining ... of control of all mechanical systems within a data center . The EPMS is the primary method of monitoring...issuance of purchase orders. * Participate in AWS global on- call schedule to provide immediate BMS and EPMS technical… more