- Serco (Austin, TX)
- **Position Description** Join Serco as a Traffic Management Center Program Manager in Austin, Texas! Serco is looking for an experienced candidate who has ... protected characteristics. Click here to apply now (https://careers-sercous.icims.com/jobs/70075/traffic- management - center -%28tmc%29-program-manager austin%2c-tx/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834477830) **New to Serco?**… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management . **Minimum Qualifications** + Associate's ... vendors and client partners. Reports findings from complaints and call monitoring to the client, internal, and vendor...Certifications or License + 8+ years of experience in call center , quality control, quality assurance and/or… more
- CyrusOne (San Antonio, TX)
- …at CyrusOne is a critical and strategic role responsible for the precise management , optimization, and monetization of our data center 's core resources: space, ... power, and cooling. Leveraging our advanced Data Center Infrastructure Management (DCIM) platform as the...patches, and feature enhancements in collaboration with IT and vendor support + Develop and implement best practices for… more
- Humana (Austin, TX)
- …+ **Experience as a Cloud Architect involving large scale cloud contact center experience solutions (SaaS vendor solutions like NICE, Genesys, etc.)** ... Softphone, Voice Authentication, Desktop Process Automation and Analytics, Speech Analytics, Call Recording, Workforce Management , AI/ML, Chatbots etc. +… more
- Houston Methodist (Houston, TX)
- …Senior (Sr.) Research Operations position is responsible for impacting the management , planning, development, budget, and other administrative activities of a ... ensuring quality, productivity, functional excellence and efficiency while assisting management in accomplishing strategic and operational objectives. In addition,… more
- Houston Methodist (Houston, TX)
- …machine quality assurance is routinely and appropriately performed. + Surveilles engineering/ vendor staff work to ensure machine repairs and upgrades are adequately ... of therapeutic equipment. + Participates in the development and management of quality control program for a radiation treatment...+ Business professional Yes + Other (department approved) No **ON- CALL _*Note that employees may be required to be… more
- Public Storage (Plano, TX)
- …highly skilled and experienced Workforce Management Supervisor to join our dynamic call center team. The ideal candidate will be responsible for developing ... daily supervision, performance feedback, and professional development to Workforce Management (WFM) team members and vendor real-time...+ Provide training and support to junior analysts and call center staff on workforce management… more
- Fresenius Medical Center (Kingsville, TX)
- …treatment systems. * Maintains the physical plant, as directed. * Ensures outside vendor services are completed per contract. * Purchases and retain an inventory of ... inventory counts, transporting goods between clinics as needed and assist clinical management with inventory costs. * Performs initial and annual verification and… more
- Houston Methodist (Houston, TX)
- …Specialist position is responsible for tactical support for material management specific software packages and/or databases. This position's support includes ... supports include the enterprise resource planning (ERP) system, inventory management systems, contract and procurement system. **PEOPLE ESSENTIAL FUNCTIONS** +… more
- Bank of America (Richardson, TX)
- …outsourced vendor team and escalate where appropriate. + Ensure third party vendor management is followed according to Bank protocol. + Validates the Bank's ... Interface with client senior managers in T&O, GCIB and Call Centers to insure proper use of scarce critical...Summary:** _This position manages the relationship at a Data Center critical facilities project level, with the Bank's outsourced… more