- Fresenius Medical Center (Port Jefferson Station, NY)
- …and personal development, discussion, activities, and peer support. Our diverse workforce and culture encourage opportunity, equity, and inclusion for all, which ... state/federal regulations and company policy. * Provides scheduled after hour technical on- call coverage for your clinics as needed. **EDUCATION AND CREDENTIALS:** +… more
- Fresenius Medical Center (Montebello, NY)
- …Will Train * 12 Week Paid Training * Growth and Advancement Opportunities * No On- Call , No Over Nights, No Sunday's About this role: As a Patient Care Technician ... and personal development, discussion, activities, and peer support. Our diverse workforce and culture encourage opportunity, equity, and inclusion for all, which… more
- Fresenius Medical Center (Jamaica, NY)
- …plans for all direct reports to maintain an engaged and productive workforce ; partnering with Human Resources on employee matters. + Technically proficient in ... is required. + Must be available as a full-time employee and provide on- call coverage when necessary. + Demonstrated leadership competencies and skills for the… more
- Molina Healthcare (NY)
- …years relevant experience with Workforce Management methodologies - expert level with call centers experience with call center operations, processes, and ... with Workforce Management methodologies - expert level with call centers experience with call center operations, processes and procedures, including and… more
- Small Business Administration (Buffalo, NY)
- …operations of a financial organization/program or a customer service call center ; and Supervising a large, diverse fluctuating workforce and making ... evaluating the functions of the CSC, the national OCA loan program customer service/ call center . Responsibilities As a Program Manager (Deputy Director) at the… more
- Veolia North America (New Rochelle, NY)
- …the New York Customer Service Leader and/or CSRs. This spans across the call center , collections, billing, revenue integrity, and backoffice/field work. The ... is responsible for providing an enhanced customer experience by meeting targeted call center , backoffice, revenue integrity, collections and field service… more
- Trinity Health (Syracuse, NY)
- …Cisco Intelligence Center (Contact Center Reporting) + Cisco AQM (Contact Center call recording) **Nice to Have:** + Cisco Expressway + Cisco UCS ... Cisco Contact Center . + Utilize Cisco Intelligence Center for contact center reporting and Cisco AQM for call recording. + Manage Cisco Expressway and… more
- American Red Cross (Liverpool, NY)
- …+ Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of ... military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of...organization, staff may be asked to be on 24-hour call during period of major disaster. **FOR MOBILE POSITIONS… more
- Small Business Administration (Buffalo, NY)
- …the day-to-day phone and email operations, which includes special projects, call distribution/reporting, workforce management, call monitoring, forecasting, ... (Customer Service Manager) for the Small Business Administration (SBA), Customer Service Center (CSC), in Buffalo, New York. This position manages the operations of… more
- PSEG Long Island (Melville, NY)
- …in the Utilities and Energy industry as a Customer Service Associate at our Call Center in Melville, NY. **Job Duties & Responsibilities** Answer inbound calls ... our business. We are fortunate to have an outstanding workforce of diverse and highly skilled talent who move...in a fast paced, high volume Call Center . Positively interact with customers concerning… more