- Small Business Administration (Buffalo, NY)
- …operations of a financial organization/program or a customer service call center ; and Supervising a large, diverse fluctuating workforce and making ... managing, supervising, coordinating and evaluating all aspects of the call center operations and its program delivery. Planning, developing and conducting… more
- New York State Civil Service (New Windsor, NY)
- …of the Senior WC Examiner, the WC Examiner will function as a direct supervisor for call center and service center staff and be responsible for the following ... the service center * Provide coverage on the call center * Greet customers at the window...dedicated to eliminating injustices and ensuring diversity in our workforce so we can better serve our staff and… more
- City of New York (New York, NY)
- …User Support egain reporting call metrics and apply analysis to optimize call center efficiency and enhance customer experience. - Reviewing incident reports ... Supervisory and/or leadership experience within a help desk or call center operation - Exceptional oral, written...opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free… more
- CVS Health (Albany, NY)
- …Confirm appointments and communicate logistics with both members and providers + Contact Center Oversight + Collaborate with outbound call agents responsible for ... this individual will serve as the operational nexus between contact center outreach teams, clinical field providers, and care coordination leadership-balancing … more
- UHS (Johnson City, NY)
- …is seeking adaptable, experienced RNs to join our Emergency department at UHS Wilson Medical Center located in Johnson City, NY. We are a level II trauma center ... is a six-story, 183,000-square-foot clinical tower on the UHS Wilson Medical Center campus. Primary Department, Division, or Unit: Emergency Department, UHS Wilson… more
- Research Foundation CUNY (New York, NY)
- …and Social Service Location: LAGUARDIA C. C. Job Description General Description The Workforce Education Center at LaGuardia Community College is seeking an ... or any other protected characteristic under applicable law. Key Features Department Workforce Education Center Status Full Time Annual Salary Range $63,000.00… more
- City of New York (New York, NY)
- …results; and providing customer service to stakeholders through our Client Services office, call center and the DTR Portal. Your Role: Client Services ... clients. They provide customer service via telephone using our call center system, on-line via several email...opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free… more
- Ford Motor Company (Albany, NY)
- …and B2B Parts and Accessories are preferred. + 2+ years of experience with Dealer, Call Center or similar with a focus on operational strategies and tactics ... + Ford or other Automotive Field Experience + Operations Center or Customer Call Center ...an Equal Opportunity Employer committed to a culturally diverse workforce . All qualified applicants will receive consideration for employment… more
- ManpowerGroup (New York, NY)
- …their team. As a Bilingual Customer Service Rep, you will be part of the Call Center supporting New Yorkers access health services. The ideal candidate will have ... in the organization. This is an IN-PERSON role, you will be working in the call center . **Job Title:** Bilingual Customer Service Rep **Location:** New York, NY… more
- CSL Plasma (Rochester, NY)
- **The Opportunity** Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability ... plasma pheresis process. You will report to the Assistant Center Manager. **The Role** + In compliance with Standard...answer the telephone and answer callers question or transfer call to appropriate staff member. + Maintain alertness and… more