- J&J Family of Companies (Pittsburgh, PA)
- …+ High school diploma or equivalent + Minimum of 2-4 years' experience in call center workforce management, operations or similar discipline with experience ... NC; Orlando, FL; or Phoenix, AZ. \#Li-Remote Purpose: The Workforce Analyst supports call center operations, collaborating closely with Operations, Quality… more
- Disabled Veteran Solutions (Erie, PA)
- 2323 W 38th St, Erie, PA 16506, USA | Salary | Full Time Job Title: Workforce Management Analyst - Call Center Support Location: Erie, PA Job Type: Full-Time ... analytical Workforce Management Analyst to support our call center operations. This role is critical...experience in workforce management, preferably in a call center environment. + Proficiency in WFM… more
- Prime Therapeutics (Harrisburg, PA)
- …work experience in data or statistical analysis in a production, call center or pharmacy environment + Experience with Workforce planning software (IEX, ... It fuels our passion and drives every decision we make. **Job Posting Title** Workforce Planning Analyst Sr - Remote **Job Description** The Senior Workforce … more
- Prime Therapeutics (Harrisburg, PA)
- …hoc reporting, including preparation of employee incentives + Oversee long and short-range workforce forecasting for call center operations and participate ... drives every decision we make. **Job Posting Title** Manager Workforce - Remote **Job Description** The Manager Workforce...and achieve performance goals + Oversee delivery of contact center and operations performance reports as well as ad… more
- Highmark Health (Harrisburg, PA)
- …Inc. **Job Description :** **GENERAL OVERVIEW:** Primary accountability is to perform Command Center support to call center teams and provide evaluation ... volumes, patterns, issues and trends, which may vary by call center , day of week, time of...of workload forecasts, forwarding concerns and recommendations to the Workforce Planning Team Manager. 3. Support scheduling impacts of… more
- Disabled Veteran Solutions (Erie, PA)
- …Insurance, Competitive Salary, Paid Time Off, Job Title: Human Resource Recruiter - Call Center (Retention-Focused) Location: Erie, PA Job Type: Full-Time | ... customer service starts with great people. As a leading call center , we're committed to building a...Ability to understand and identify applicant experience to maximize workforce potential + Bachelor's degree in Human Resources, Psychology,… more
- CVS Health (Wilkes Barre, PA)
- …And we do it all with heart, each and every day. **Manager, HRBP - Retail Call Center & Mail** **Description** As the manager, HR Business Partner - Retail ... Call Center & Mail, you'll play a...supporting key talent, organizational processes and workplace practices including workforce planning, talent acquisition, performance and change management, organizational… more
- St. Luke's University Health Network (Allentown, PA)
- …serve, regardless of a patient's ability to pay for health care. The Workforce Scheduler is responsible for creating optimized employee schedules that align with ... schedules that align with forecasted staffing needs, considering factors such as call volumes, customer demand patterns, and business objectives. Take into account… more
- Trinity Health (Newtown, PA)
- …during accreditation process afterhours and weekends. The requirement is 48 hours of on call on a weekend and 4 nights during the week- Monday- Friday 5p-8a. **St. ... when needed.** **The requirement is 48 hours of on call on a weekend and 4 nights during the...monitoring technology and 24/7 access to our Virtual Care Center RNs. **Contingent Hospice RN Case Manager position summary**… more
- HealthFitness (Philadelphia, PA)
- …employment opportunities. **About the role** **Fitness Floor Attendant - Philadelphia, PA** **On- call / Substitute, working on an as needed basis** **Hours: Between ... and interacting with members and program participants within the fitness center . Key Accountabilities + Interacts with participants and monitors equipment and… more