- Mass Markets (Killeen, TX)
- …ourselves as a trusted partner in the industry. We're seeking dynamic and experienced call center leaders to support both commercial and public sector clients. ... - POSITION RESPONSIBILITIES Key Responsibilities + Lead and mentor a team of call center supervisors overseeing inbound and outbound operations. + Coach… more
- Highmark Health (Austin, TX)
- …Inc. **Job Description :** **GENERAL OVERVIEW:** Primary accountability is to perform Command Center support to call center teams and provide evaluation ... volumes, patterns, issues and trends, which may vary by call center , day of week, time of...of workload forecasts, forwarding concerns and recommendations to the Workforce Planning Team Manager. 3. Support scheduling impacts of… more
- Mass Markets (Killeen, TX)
- …for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is ... excellence. + Set performance goals and manage scheduling and workforce planning. + Ensure customer satisfaction across all service...organization. REQUIRED QUALIFICATIONS + Minimum of 3 years of call center experience or 1 year in… more
- Mass Markets (Killeen, TX)
- …as a trusted partner in the industry. We are looking for an Experienced Call Center Manager to oversee operations, drive performance, and ensure client ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- ManpowerGroup (El Paso, TX)
- …employees with understanding and enrolling in their benefits. If you have a background in call center work and a passion for helping others, we'd love to hear ... of benefit programs and company policies to resolve inquiries. **Qualifications:** + ** Call center experience is required.** + Strong verbal and written… more
- HealthTrust Workforce Solutions (Corpus Christi, TX)
- …Responsibilities Will Be:** * Top-notch clinical care in Hospital-based setting * Call Coverage * Collaborate with clinical staff * Maintain excellence in standard ... details on schedule requirements, day-to-day expectations, anticipated patients per day, and call coverage component. **What We Require from You:** * Current state… more
- Citigroup (Irving, TX)
- …through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, ... backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates… more
- MD Anderson Cancer Center (Houston, TX)
- …Bachelor's Degree Experience Required - Five years of human resources, administrative, call center or clerical experience. May substitute preferred education for ... Human Resources Service Center Specialist MISSION STATEMENT The mission of The...as needed with creating ID badges for all MDA workforce members and visitors using the institutional badging software.… more
- MD Anderson Cancer Center (Houston, TX)
- …with excellent oncology nursing care.* *The University of Texas MD Anderson Cancer Center (MD Anderson) and Texas Children's (TC) announced a new collaboration on ... position is primarily working in the Pediatric Ambulatory Treatment Center . Shift is Monday - Friday (with a day...the week) / 9:00am - 7:30pm (10 hour shifts). On- Call for some weekends and holidays.* *Summary:* The Clinical… more
- Humana (Austin, TX)
- …field (or equivalent work experience). + 2+ years of experience in real-time workforce operations, preferably in a contact center or similar environment. + ... Intraday Analyst is responsible for monitoring, analyzing, and optimizing real-time workforce performance to ensure that staffing levels align with service demand.… more