- Ford Motor Company (Albany, NY)
- …and B2B Parts and Accessories are preferred. + 2+ years of experience with Dealer, Call Center or similar with a focus on operational strategies and tactics ... **In this position ** The Non-Vehicle eCommerce Operations Senior Analyst is responsible for deeply understanding B2C and B2B...+ Ford or other Automotive Field Experience + Operations Center or Customer Call Center … more
- Intermountain Health (Albany, NY)
- …Develop and understands business reporting needs for end users * Participates in on- call and command center responsibilities, if applicable * Assists in ... health, consumer and patient facing technologies, enterprise resource planning, workforce scheduling, time and attendance, customer relationship management) + The… more
- Trinity Health (Syracuse, NY)
- …Cisco Intelligence Center (Contact Center Reporting) + Cisco AQM (Contact Center call recording) **Nice to Have:** + Cisco Expressway + Cisco UCS ... Cisco Contact Center . + Utilize Cisco Intelligence Center for contact center reporting and Cisco AQM for call recording. + Manage Cisco Expressway and… more
- UHS (Johnson City, NY)
- Position OverviewThe Radiology Quality Assurance (QA) Analyst will assist the Radiology QA Coordinator with ensuring that the functions and testing of the Radiology ... or Work Location: Imaging Support Services, UHS Wilson Medical Center Primary Work Shift: Day Rotational Scheduled Weekly Hours:...is valued and rewarded fairly. + A Place to Call Home - Located in New York's Southern Tier,… more
- New York Times (New York, NY)
- …Company. You will deliver technical customer support over the phone in a call center environment. You'll need to identify, troubleshoot, and resolve different ... paying for. About the Role As a Help Desk Analyst , you will provide infrastructure IT support services for...quality journalism. To do so, we embrace a diverse workforce that has a broad range of backgrounds and… more
- Highmark Health (Albany, NY)
- …+ Experience as a forecasting or scheduling analyst OR experience in a call center environment using automated scheduling tools Preferred + None **SKILLS** + ... :** **GENERAL OVERVIEW:** Primary accountability is to perform Command Center support to call center ...of workload forecasts, forwarding concerns and recommendations to the Workforce Planning Team Manager. 3. Support scheduling impacts of… more
- City of New York (New York, NY)
- …User Support egain reporting call metrics and apply analysis to optimize call center efficiency and enhance customer experience. - Reviewing incident reports ... Supervisory and/or leadership experience within a help desk or call center operation - Exceptional oral, written...who is permanent in the title of Administrative Staff Analyst or a comparable title. Additional Information: O-025 To… more
- City of New York (New York, NY)
- …advertisements on the streets and in the subways, to the responsiveness of our call center operators, we bring every program, every resource, every employee's ... Job Description APPLICANTS MUST BE PERMANENT IN THE ADMINISTATIVE STAFF ANALYST CIVIL SERVICE TITLE, BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE… more
- Kaleida Health (Buffalo, NY)
- **Clinical Informatics Specialist** **Location:** Buffalo General Medical Center **Location of Job** : US:NY:Buffalo **Work Type** : Full-Time **Shift 1** **Job ... Solutions/Products, Clinical Informatics, Informatics Certifications or Credentialing, Systems Application Analyst , Eclipsys/Allscripts, Meaningful Use/MACRA/MIPS, Go Live Support/Clinical Implementation, and/or… more
- City of New York (New York, NY)
- …City in every borough and within the subway system. The Joint Command Center (JCC), a unit within the division, conducts interagency rapid outreach deployment from ... for all programs within the portfolio. - Supervise Program Analyst and other staff who directly oversee contracts and/or...Provide coverage and oversite in the Divisions Joint Command Center (JCC) along with providing all the necessary coverage… more