- Citizens (Westwood, MA)
- …+ Drive optimization of key customer-facing channels including branch, digital, call center , and advisor models through performance analytics, content ... Deep understanding of omnichannel engagement, customer lifecycle dynamics, and lead management best practices. + Familiarity with marketing automation, CRM platforms… more
- State of Massachusetts (Waltham, MA)
- …Mass/Careers/, including logging into your profile and/or resetting your password, please call the Employee Service Center at *_617-979-8500_* for assistance. ... ($2.7B operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government. For… more