- Highmark Health (Harrisburg, PA)
- …Inc. **Job Description :** **GENERAL OVERVIEW:** Primary accountability is to perform Command Center support to call center teams and provide evaluation ... volumes, patterns, issues and trends, which may vary by call center , day of week, time of...impacts of longer-term initiatives, events, or trends. Work with Workforce Planning Team Manager and Customer Service Management… more
- St. Luke's University Health Network (Allentown, PA)
- …process improvements and enhanced scheduling efficiency. + Technology Utilization: Utilize workforce management software and tools to streamline scheduling ... optimization skills. Competencies required to do this job: + Proficiency in workforce management software and tools. Prefer Calabrio + Excellent organizational… more
- CVS Health (Wilkes Barre, PA)
- …And we do it all with heart, each and every day. **Manager, HRBP - Retail Call Center & Mail** **Description** As the manager, HR Business Partner - Retail ... Call Center & Mail, you'll play a...supporting key talent, organizational processes and workplace practices including workforce planning, talent acquisition, performance and change management… more
- Pearl Interactive Network (Harrisburg, PA)
- … teams? At **Pearl Interactive Network** , we're always looking for exceptional ** Call Center Trainers** to join our **Talent Community** for future remote ... of the next generation of customer service superstars. The ** Call Center ** **Trainer (CCT)** is responsible for...to build and maintain a capable, efficient, and effective workforce that meets the organizational goals by using industry… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …reports + Prior experience using Alvaria (formerly Aspect) or similar system for workforce management software for contract volume forecasting, time off ... supporting DoD and/or federal government contracts/programs + Experience supporting large call center operations + Ability to effectively build positive… more
- Evolent (Harrisburg, PA)
- …and contact center technologies, including PBX, ACD, IVR, CTI, and Workforce Management systems. * Technical Expertise: Strong technical skills with ... PBX, ACD, IVR, CTI, Dialer Campaigns, Surveys, Fax, and Workforce Management systems. * Collaboration with IT:...Design & Configuration: Design, configure, test, and maintain contact center call flows, system updates, and integrations… more
- Geisinger (Scranton, PA)
- …geneticists, nurse navigators, and a high-risk clinic. + ACR-Accredited Breast Imaging Center of Excellence + Advanced Imaging Capabilities: + 3D HD screening and ... is proud to offer one of the nation's best workforce health and well-being programs: + Straight Salary Model:...and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration,… more
- Geisinger (Danville, PA)
- …at a state-of-the-art surgery center right on the campus + 1:9 shared call ; residents take first call , allowing for work-life balance + Receive both clinical ... tail, PSLF program, benefits on your first day Job Duties Geisinger Medical Center , located in Danville, PA, is seeking an Otolaryngologist to join our comprehensive… more
- University of Pennsylvania (Philadelphia, PA)
- …offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package ... and resources, and much more. Posted Job Title Executive Director, McGraw Center for Educational Leadership Job Profile Title Director D, Academic Affairs, Academic… more
- Commonwealth of Pennsylvania (PA)
- Security Officer 2 - South Mountain Restoration Center Print (https://www.governmentjobs.com/careers/pabureau/jobs/newprint/5027819) Apply Security Officer 2 - ... South Mountain Restoration Center Salary $42,437.00 - $63,343.00 Annually Location Franklin County,...employment opportunity employer and is committed to a diverse workforce . The Commonwealth values inclusion as we seek to… more