- Mass Markets (Killeen, TX)
- …as a trusted partner in the industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and ... for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible… more
- Mass Markets (Killeen, TX)
- …ourselves as a trusted partner in the industry. We're seeking dynamic and experienced call center leaders to support both commercial and public sector clients. ... - POSITION RESPONSIBILITIES Key Responsibilities + Lead and mentor a team of call center supervisors overseeing inbound and outbound operations. + Coach… more
- Mass Markets (Killeen, TX)
- …ourselves as a trusted partner in the industry. We are looking for an Experienced Call Center Manager to oversee operations, drive performance, and ensure ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Savers | Value Village (El Paso, TX)
- ** Call Center Supervisor** **Candidates** **must be located in El Paso, TX** **Who we are:** As one of the largest for-profit thrift operators in the United ... 5-15 Customer Service Representatives supporting the day-to-day operations of call center operations in the areas of...center technologies such as dialer, IVR, ACD, and workforce management + High level organizational skills and attention… more
- Highmark Health (Austin, TX)
- …Inc. **Job Description :** **GENERAL OVERVIEW:** Primary accountability is to perform Command Center support to call center teams and provide evaluation ... volumes, patterns, issues and trends, which may vary by call center , day of week, time of...of workload forecasts, forwarding concerns and recommendations to the Workforce Planning Team Manager . 3. Support scheduling… more
- Mass Markets (Killeen, TX)
- …for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is ... Service Sales Supervisor I work closely with the Operations Manager , ensuring the overall adherence to corporate policies and...organization. REQUIRED QUALIFICATIONS + Minimum of 3 years of call center experience or 1 year in… more
- Prime Therapeutics (Austin, TX)
- …hoc reporting, including preparation of employee incentives + Oversee long and short-range workforce forecasting for call center operations and participate ... and drives every decision we make. **Job Posting Title** Manager Workforce - Remote **Job Description** The...and achieve performance goals + Oversee delivery of contact center and operations performance reports as well as ad… more
- MD Anderson Cancer Center (Houston, TX)
- …with excellent oncology nursing care.* *The University of Texas MD Anderson Cancer Center (MD Anderson) and Texas Children's (TC) announced a new collaboration on ... position is primarily working in the Pediatric Ambulatory Treatment Center . Shift is Monday - Friday (with a day...the week) / 9:00am - 7:30pm (10 hour shifts). On- Call for some weekends and holidays.* *Summary:* The Clinical… more
- Wells Fargo (Irving, TX)
- …your career" in the US **About this role:** Wells Fargo is seeking a **Contact Center Sales Associate Manager in Merchant Services Central Sales** as part of ... Lending. We are seeking a dynamic and results-driven Contact Center Sales Associate Manager to lead a...Knowledge and understanding of call routing and call reporting dynamics. + Workforce management experience… more
- Mass Markets (Killeen, TX)
- …a trusted partner in the industry. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO contact ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more