- MTA (New York, NY)
- …supervisor is the unit's quality control coordinator, responsible for collecting test call data from contact center supervisors and preparing management reports ... works in the New York City Transit Customer Contact Center , which handles more than 1 million calls annually...content for on- screen guidance to support a first call resolution strategy. In addition, you will be required… more
- Evolent (Albany, NY)
- …Accounts, Analytics, Client Finance, Implementation, Clinical Operations, Medical, Quality, and Call Center Teams) to identify new opportunities, deploy and ... at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router.… more
- Brighton Health Plan Solutions, LLC (Westbury, NY)
- …Essential Qualifications The successful candidate will have experience in a high-volume call center , experience with medical specialties, complaints and appeals ... and call center responsibilities. Previous experience in a physician's office, group practice, clinic or hospital-based practices. + High School diploma with… more
- NBT Bank (Norwich, NY)
- …Account Reconciliation - Cash management support. ExposurePerform essential functions of Call Center .Exposureperform essential function of the Risk department: ... assistance with the Careers website or submission process, please call ### or contact us via email at ###@nbtbank.com....via email at ###@nbtbank.com. The Human Resources Shared Service Center hours of operation are Monday through Friday, 8:00… more
- City of New York (New York, NY)
- …nearly every city agency, board and commission. OATH also houses the Center for Creative Conflict Resolution which provides mediation and restorative justice support ... and the general public, and the Administrative Judicial Institute, a resource center that provides training, continuing education, research and support services for… more
- WM (Dunkirk, NY)
- …general office work. Also acts as a backup to Records & Billing Administrators and Call Center Reps. **Key Job Activities:** 1) Customer 1st: * Maintain a high ... standard of customer service. * Serves as backup to the Call Center , when applicable 2) Company Growth: * Reviews vendor invoices ensuring accuracy and completes… more
- CVS Health (Albany, NY)
- …thresholds in relation to retention, cancellations, and rapid disenrollment. + Adherence to call center quality audit programs. + Highest levels of member ... + 1 to 2 years Medicare sales experience + Medicare call center experience **Education** High school diploma or GED Bachelors preferred **Anticipated… more
- Otsuka America Pharmaceutical Inc. (Queens, NY)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... overcome objections and influence prescribing habits during the total office call + Identifies territory professional groups to network and ensure access/exposure… more
- WMCHealth (Suffern, NY)
- …Physicians Department: Chemical Dependency Union: NO Position: Per Diem Hours: days, overnight call Shift: Per Diem Req #: 10216 Posted Date: May 22, 2025 Hiring ... services with St. Anthony Community Hospital . Provides on call services one night a week and one weekend...Opportunity Employer. It is the policy of Westchester Medical Center Health Network to provide equal employment opportunities without… more
- NTT America, Inc. (Yonkers, NY)
- …supervision, training, and development of a ~15 member team supporting data center and remote IT infrastructure services across a 24/7/365 hospital environment. This ... performance improvement plans as needed. + Develop and manage working and on- call rosters, ensuring adequate coverage at all times including holidays and… more