- CGI Technologies and Solutions, Inc. (Los Angeles, TX)
- …and archive files for storage purposes. * Interface with passport applicants at Agency/ Center Information and Will- Call counters: o At the Information Station, ... 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and… more
- Capgemini (El Paso, TX)
- …mediums of communication - written, verbal and/or by phone **Requirements:** + Prior call center experience preferably with a multi-screen setup for easier ... communication skills + The ability to display soft skills while moving the call forward + Meeting or exceeding government mandated timelines + Complying with… more
- Sprinklr (TX)
- …and delivery of complex voice solutions, including SIP Trunking, PSTN connectivity, call routing architecture, and global number management. + Serve as a Sprinklr ... 5+years of experience in telecommunications, cloud communications, or contact center technology. + Proven experience delivering enterprise-grade CCaaS/CPaaS or voice… more
- Teleperformance USA (El Paso, TX)
- …operating systems** + **Organization and work prioritization skills** + **6 months Call Center experience and/or sales experience, preferred** **Be Part of ... treat it sensitively** + **Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding** + **Appropriately communicate with… more
- SOS International LLC (El Paso, TX)
- …focusing on child welfare, trauma-informed care, and ORR policies to support high-quality call center services. Essential Job Duties Oversee all staff training, ... security). Develop and maintain a training plan, including orientation, Call Specialist Handbook, switchboard training, and specialized modules (eg, zero-tolerance… more
- SOS International LLC (El Paso, TX)
- …role ensures system performance, security, and compliance to support secure, efficient call center operations handling sensitive UAC data. Essential Job Duties ... training, and RoB acknowledgment. Availability for 24/7/365 support, including on- call for crises. Preferred Qualifications Experience with federal systems (eg,… more
- Pearl Interactive Network (El Paso, TX)
- …to help monitor, evaluate, and enhance performance across our contact center operations. The **Quality Assurance Analyst (QAA)** is responsible for ensuring ... systems for capturing, analyzing, and reporting quality measures related to call handling, customer interactions, and service outcomes. + **Reporting & Analysis:**… more
- Baylor Scott & White Health (Dallas, TX)
- **Location: ** Baylor University Medical Center (BUMC)- Downtown Dallas, Texas **Unit:** Radiology **Shift** : PRN | Day/Evening shifts **On Call ** : One week ... new team members and on new services and initiatives. + Able to take call , if required. **Belonging Statement** We believe that all people should feel welcomed,… more
- US Tech Solutions (Houston, TX)
- …or more business areas (eg billing, technical support, systems support, CRM, Call Center Platforms, Sales lifecycle tools, Marketing tracking tools). **Skills:** ... user adoption of Salesforce tools in our organization. + Participate in on- call rotation as required. **Experience:** + 5+ year's experience in technical support,… more
- US Tech Solutions (San Antonio, TX)
- …years work experience required in a customer service position with high volume call center experience; preferably in healthcare, social services, or a similar ... 6. Performs other related projects and duties as assigned including on call and after hours pharmacist availability could be required. (5%) **Experience** Preferred… more