- Carrington (Plano, TX)
- …planning, forecasting, managing, monitoring, reporting, and resource management within Carrington's call center and dialer operations. Focus on the use of ... analytics to improve business processes. Perform all duties in accordance with the company 's policies and procedures, all US state and federal laws and regulations,… more
- AON (The Woodlands, TX)
- …team's accountability for operational and business goals. + Maintain team's call quality standards, providing feedback and developing performance development plans. ... communication with the team and participation in departmental and company events. + Onboard and train new hires as...to success: + Previous experience using ACD system. + Call delivery systems or CRM experience + 5 years'… more
- Cardinal Health (Austin, TX)
- …order issues, researching accounts and providing resolutions in a high-volume call center. The Representative II, Customer Service Operations processes orders for ... while having sincere interest in the speaker + Ability to handle high call volumes consistently throughout the workday that range in complexity and sensitivity while… more
- SCI Shared Resources, LLC (Colleyville, TX)
- …an on- call rotation schedule including weekends is required. + Safely drives company owned professional vehicles to perform "first call " removals of deceased ... which includes physical work, and office related tasks. Duties include first call removals, assisting with casketing, setting up visitation areas and driving … more
- Carrington (Plano, TX)
- …feedback to achieve business goals. Perform all duties in accordance with the company 's policies and procedures, all US state and federal laws and regulations, ... wherein the company operates. The target pay for this position is...a regular basis to business units overall routing and call flow design for inbound/outbound IVRs, campaigns, system and… more
- AbbVie (Corpus Christi, TX)
- Company Description AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical ... to meet or exceed on those objectives. + Create pre- call plan objectives and execute post- call evaluation...you may have. + Driving a personal auto or company car or truck, or a powered piece of… more
- AbbVie (Austin, TX)
- Company Description AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical ... samples, and resources while meeting and exceeding established daily and monthly call volume metrics + Successfully complete product training and meet training… more
- Mass Markets (Dallas, TX)
- …customer service representatives are at their best when they're happy. This is an on-site call center position and a chance to work indoors in a fun and energetic ... share in the vision and success of a growing company . A job that will keep you engaged, smiling...and managerial for resolution as needed. + Ensure first call resolution through problems solving and effective call… more
- Mass Markets (TX)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... are effectively onboarded, trained, and continuously developed to meet company standards. The ideal candidate will be responsible for...Diploma + 3-4 years of experience working as a call center trainer or team leader. + Proven experience… more
- AbbVie (San Antonio, TX)
- Company Description AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical ... to meet or exceed on those objectives. + Create pre- call plan using SMART objectives and execute post- call...the range of possible base pay compensation that the Company believes in good faith it will pay for… more