- Healthfirst (NY)
- …and faxed care plans** + **Manage requests from members, providers, call centers and care management teams regarding initial authorizations, authorization updates ... care or other area of the healthcare industry working in a Call Center environment or Care//Case Management Department** + **Experience navigating multiple… more
- GE HealthCare (NY)
- …with employee appraisals, status changes, promotions, disciplinary actions, and questions. + Share on- call or service call escalation. + Function as Site Leader ... and is responsible for customer relationship at assigned sites. + Ensure service quality via frequent customer contact and formal quality reviews. + Responsible for prompt and accurate filing of expense, time, and service reports. + May track and analyze… more
- Highmark Health (Albany, NY)
- …front line staff guidance, ensures effective and efficient delivery of Pharmacy call center services. Serves as first line reviewer in monitoring and ensuring ... maintain a level of high efficiency/productivity. + Ensure adherence to call center turn around time requirements associated with DPW/CMS regulations. +… more
- EPI (Rochester, NY)
- …program #IND Empowering People's Independence(EPI) 1650 South Avenue Rochester, NY 14620 Call or Text us at ### ###@epiny.org Job Details Job Family Administrative ... Empowering People's Independence (EPI), provides support for people with developmental disabilities, epilepsy, and brain injury through progressive, tailored care to improve their health, wellbeing, independence, and social inclusion. Job Purpose: The primary… more
- Cardinal Health (Albany, NY)
- …authority and knowledge. + Meets key performance indicators including service levels, call volumes, adherence and quality standards. + Follows up with patients, ... pharmacies, physicians and other support organizations as needed regarding inquiries. + Handles sensitive information and personal data with discretion including prescriptions, personal information, date of birth, financials and insurance information. +… more
- WM (Albany, NY)
- …to meet or exceed service and operational goals established for the call center, including productivity, quality, and timeliness goals. + Collaborate with sales ... representatives to meet and exceed customers- service expectations, and develop solutions to ensure smooth material movement. + Perform other special projects and tasks as assigned. + May provide direction or support to less experienced Logistic Coordinators.… more
- Owens & Minor (Plainview, NY)
- …two years experience in an office environment, healthcare setting or call center preferred + Experience utilizing multi-line phone system preferred **Certificates, ... Licenses, Registrations or Professional Designations** + None **SKILLS, KNOWLEDGE AND ABILITIES** + Organizing + Problem Solving/Analysis + Patient Focused + Teamwork + Time Management/Multi-tasking + Effective communication in person, on the phone and… more
- UHS (Binghamton, NY)
- …so you can feel confident your work is valued and rewarded fairly. A Place to Call Home - Located in New York's Southern Tier, UHS offers more than a career-we ... offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities. About United Health… more
- Northwell Health (Sleepy Hollow, NY)
- …+ Maintains a HealthySteps family support line and responds to and track call requests within designated response time. + Provides appropriate referrals to families ... for support with individualized needs. + Appropriately documents all clinical activities and care coordination in the electronic health record with consideration to patient confidentiality. + Attend and participate in team meetings, huddles, and patient care… more
- Touro University (New York, NY)
- …Show" charts to clinicians and documents in chart action taken Perform patient call backs & appointment verification + Perform administrative tasks or coverage as ... may be required + Initiates orders to ensure adequate levels of supplies are available for respective clinics + Maintain safe working area at all times + Follow all federal, state, and city regulatory policies & procedures Qualifications Education/Experience +… more