- Mass Markets (TX)
- …looking for a motivated and results-driven Team Leader to oversee a team of call center agents. This role is essential in ensuring that performance standards are ... strong leadership skills, excellent problem-solving abilities, and a deep understanding of call center operations. To be considered for this role, you must complete… more
- Mass Markets (Killeen, TX)
- …as a trusted partner in the industry. We're seeking dynamic and experienced call center leaders to support both commercial and public sector clients. In this ... POSITION RESPONSIBILITIES Key Responsibilities + Lead and mentor a team of call center supervisors overseeing inbound and outbound operations. + Coach supervisors on… more
- Pearl Interactive Network (El Paso, TX)
- …works closely with Customer Service Representatives. + Participate in interviewing and the hiring process. + Support and enforce call center expectations as well ... the best in your teams? **Pearl Interactive Network** is seeking accomplished ** Call Center Supervisors (CCSs)** to join our **Talent Community** in preparation for… more
- Mass Markets (Killeen, TX)
- …the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible ... for ensuring call quality from start to finish, and pro-actively seeks...+ Oversee payroll submissions and ensure accuracy. + Support hiring , onboarding, coaching, and performance management. + Manage remote… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW BILINGUAL SPANISH SPEAKING CALL CENTER JOB OPENINGS We are looking for bilingual call center representatives to support inbound customer ... to the appropriate staff and managerial for resolution as needed. + Ensure first call resolution through problems solving and effective call handling + Attend… more
- Mass Markets (Killeen, TX)
- …ourselves as a trusted partner in the industry. We are looking for call center claims representatives to support inbound customer service, help desk, and back-office ... + Appropriately escalate customer issues with the managerial team + Ensure first call resolution through problems solving and effective call handling + Attend… more
- Mass Markets (Killeen, TX)
- …ourselves as a trusted partner in the industry. We're seeking enthusiastic Call Center Representatives to support a variety of inbound and outbound customer ... training, you'll gain the skills and confidence to succeed. No prior call center experience required! We welcome candidates from all customer-facing industries,… more
- Mass Markets (Killeen, TX)
- …have established ourselves as a trusted partner in the industry. As a day shift Call Center Agent, you will be either dedicated to a specific project or handle ... outbound contacts in a courteous, timely, and professional manner. + Ensure first- call resolution through problem-solving and effective call handling. + Research… more
- Mass Markets (Killeen, TX)
- …trusted partner in the industry. We're expanding our team and looking for motivated Call Center Representatives to join us! In this role, you'll handle inbound calls ... and professional manner + Resolve customer inquiries effectively, aiming for first- call resolution + Research and retrieve information across systems to support… more
- Mass Markets (TX)
- …+ Appropriately escalate customer dissatisfaction with managerial team + Ensure first call resolution through problems solving and effective call handling ... to these principles in all aspects of employment, including recruitment, hiring , training, compensation, promotion, benefits, social and recreational programs, and… more