- Teleperformance USA (GA)
- …meet and exceed individual and team performance metrics (KPIs) such as call volume, resolution time, and customer satisfaction ratings.** **We're looking for ... with a focus on creating a positive customer experience.** **Work from Home Requirements:** + **Internet Requirements:** + **Minimum subscribed download rate equal… more
- IQVIA (Atlanta, GA)
- …announce that currently we are looking for a 100% remote (work from home -WFH) contact **Patient Support Medical Claims Processing Representative** to join our team. ... assistance solutions such as co-pay cards or vouchers. The **Patient Support Call Center Representative** is primarily responsible for receiving medical claims from… more
- AccentCare, Inc. (Hapeville, GA)
- …$30,000 Salary: $90,000-$99,000 Coverage Area: Atlanta and East Atlanta Shift: Full Time On Call : Rotation #AC-RNGA Reimagine Your Career in Home Health As a ... medical professional, you know that what you do impacts you as much as your patients and their families, and at AccentCare, we are united in our relentless drive to reimagine care because we want to provide the service we would seek for our own families. We… more
- Mass Markets (GA)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ... MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology,… more
- Aaron's Inc (Atlanta, GA)
- …, you will play a critical role in our fast-paced, goal-oriented virtual call center. This work-from- home position focuses on providing excellent customer ... or GED + 2+ years of phone experience in a customer service or call center environment (preferred) + Collections experience (first or third party) helpful but not… more
- CenterWell (Atlanta, GA)
- …of our caring community and help us put health first** The Care Delivery Call Quality Professional works within the PCO Growth and Retention group. The Care Delivery ... Call Quality Professional will be responsible for auditing, training...patient satisfaction metrics (eg, CAHPS) **Additional Information** To ensure Home or Hybrid Home /Office employees' ability to… more
- Cardinal Health (Atlanta, GA)
- …first call resolution. + Previous experience working in a remote/work-from- home setting is preferred. + Prior experience with Microsoft Office, order placement ... various communication channels including written communication, verbal communication, fax, call /phone, email, text, web, and other platforms. Place inbound orders… more
- Cardinal Health (Atlanta, GA)
- …order issues, researching accounts and providing resolutions in a high-volume call center. The Representative II, Customer Service Operations processes orders for ... interest in the speaker + Ability to handle high call volumes consistently throughout the workday that range in...utilized + Previous experience working in a remote/work from home setting is preferred + Prior experience working with… more
- Humana (Atlanta, GA)
- …or claims-related financial issues. The position includes moderately complex call center, administrative, operational and customer support assignments. Workload is ... We also provide excellent professional development and continued education. **The claims inbound call center is comprised of a group of calls / claims / provider**… more
- Mass Markets (GA)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ... to the appropriate staff and managerial for resolution as needed + Ensure first call resolution through problems solving and effective call handling + Follow the… more