- Florida Atlantic University (Boca Raton, FL)
- …knowledge to elevate online course design. Key Responsibilities: + Support the Manager of Quality Assurance and the Associate Executive Director of Online Learning ... program reviews and certifications. + Collaborate closely with the Quality Assurance Manager and cross-functional teams to maintain a culture of quality and… more
- Molina Healthcare (FL)
- …complex formulas. + Provide analytical input related to trends within plans associate to call handle time and call volume, used to continuously improve forecasts ... requirements + Supports system integrity for Workforce Management software, Performance Manager and Cisco tools by communicating any known issues. **JOB… more
- Florida Atlantic University (Boca Raton, FL)
- …and Wellness Center and the Administration for Community Living Grant Project Manager , the social worker plans and coordinate direct services for individuals ... an email at ###@fau.edu. To contact Human Resources, please call ###. For communication assistance call 7-1-1....Resources, please call ###. For communication assistance call 7-1-1. Florida Atlantic University is where your future… more
- MyFlorida (Orlando, FL)
- …order. + Promptly communicate unusual activity or data to Supervisor, Facilities Manager and HVAC Superintendent in Tallahassee. + Identify when proper preventative ... an external vendor, and promptly report to Supervisor, Facilities Manager and HVAC Superintendent when it is not. Administrative...controls. + Share knowledge, mentor and train staff. Travel, On- Call and Emergencies + Travel as required to various… more
- AbbVie (Jacksonville, FL)
- …marketing objectives, etc. to meet or exceed on those objectives. + Create pre- call plan objectives and execute post- call evaluation to continuously improve ... gain logical and reasonable calls to action to close on every sales call . + Proactively and continuously aspire to serve customer needs, customer expectations and… more
- Teleperformance USA (Port Saint Lucie, FL)
- …plan, and enhance sales skills where appropriate.** + **Collaborate with Operations Manager and site Supervisors to develop and then execute upon daily plan ... to drive improved performance.** + **Coach and update Agents/Representatives via call calibrations, one-on-ones, live side-by-sides, huddles, team meetings, etc.** +… more
- Florida Atlantic University (Jupiter, FL)
- …or emergencies, coordinating with veterinarians, technical staff, or campus facilities manager as needed. + Facility Maintenance and Water Quality Management: ... applicants or other available accommodations, please email ###@fau.edu or call the Office of Civil Rights and Title IX...an email to ###@fau.edu. To contact Human Resources, please call ### or email ###@fau.edu. For communications assistance, … more
- US Bank (Jacksonville, FL)
- …information quickly and consistently to ensure our customers benefit from first call resolution resulting in higher quality and thought leadership scores for our ... multiple systems to provide information on accounts while answering every call with professionalism and accuracy Properly diagnose customer needs and proactively… more
- Bosch (Fort Lauderdale, FL)
- …Differential Payment **Job Description** The Trainer is a support role in a call center environment who is responsible for delivering program specific training. The ... candidate in this role will provide ongoing refresher trainings to current call center employees and updating programs, as required by Bosch Service Solutions to… more
- TECO Energy (Ybor City, FL)
- …these locations. TITLE: Systems Analyst Consultant, Progression PERFORMANCE COACH: Manager Application Development & Support COMPANY: TECO Services Inc. DEPARTMENT: ... well as project teams under the direction of their manager , senior team members, or project managers. 8. Acquires...all assigned IS applications for both day-to-day operations and on- call support. May serve as a backup to the… more