- New York State Civil Service (Menands, NY)
- …12204 Duties Description Duties include but are not limited to: * Supervise a team of Call Center Representative 1s.* Monitor Call Center Rep 1 calls and/or ... NY HELP Yes Agency Children & Family Services, Office of Title Call Center Representative 2 (NY HELPS) Occupational Category Administrative or General Management… more
- City of New York (New York, NY)
- …structure to facilitate the development of a skilled, courteous and efficient Call Center; review and monitor Customer Service Representatives calls (live ... of revenue annually. Under the direct supervision of the Call Center Director, with wide latitude for independent judgement...to resolve all customer water and sewer related concerns; monitor and review Cisco work flows; update and ensure… more
- The Salvation Army (Elmira, NY)
- …calls are answered in a professional manner. Pass on all messages. + Any emergencies call 911, then the Program Director. + Monitor all visitations. + Monitor ... Overview Seeking On Call Resident Assistants to join our Elmira Corps Our On Call opportunities offer: + Generous time off every year including 14 paid holidays… more
- Broadview FCU (Albany, NY)
- …cross-functional issues and enhance overall organizational efficiency ie, training programs. + Monitor call quality and member interactions to ensure compliance ... triaged and tracked for effective and timely resolution. + Monitor and evaluate individual and team performance to meet...to make informed decisions and drive improvement. + Utilize call monitoring and reporting tools to analyze trends, identify… more
- Episcopal SeniorLife Communities (Rochester, NY)
- …in accordance with Church Home philosophy and maintain confidentiality of all records. + Monitor call light panel. + Notify nursing assistants or respond to ... call light if able when on for more than 2 minutes. Refer unanswered call light to available nursing staff member on the unit. + Make and document arrangements in… more
- Good Shepherd Communities (New Berlin, NY)
- …and Abuse Prohibition + Ability to monitor and enforce HIPAA compliance. + Respond to call lights and monitor all staff in the facility for the same. + All ... RN Supervisor- Monday - Friday 2:00pm - 10:30pm and included on the on- call rotation. NO WEEKENDS! Benefits with full-time and part time employment include; Medical,… more
- Capital One (Melville, NY)
- …through remote access tools to resolve internal end user issues and achieve first call resolution + Monitor and respond quickly and effectively to tickets, ... calls, chats, or in-person service requests + Interact with end users via soft phone or chat modules to resolve software and hardware issues + Utilize Service Now as the ticketing tool to track and escalate tickets for end users + Assist with onboarding of new… more
- Ellis Medicine (Schenectady, NY)
- …in the various roles of a Cath Lab Rad Tech + Required to provide scheduled STEMI on- call coverage as monitor tech and scrub on a rotating basis with other staff ... PTCA, Rotablator, Stents, IABP and in the deployment of hemostatic devices + Monitor and record patient EKG, hemodynamic pressures, and other data during all… more
- Pearl Interactive Network (Albany, NY)
- …the best in your teams? **Pearl Interactive Network** is seeking accomplished ** Call Center Supervisors (CCSs)** to join our **Talent Community** in preparation for ... accountability, and service excellence, we want to stay connected. The ** Call ** **Center Supervisor** **(CCS)** is responsible for providing supervision and… more
- Kaleida Health (Buffalo, NY)
- ** Monitor Technician** Department: BGMC Centralized Telemetry Unit **Location:** Buffalo General Medical Center Location of Job: US:NY:Buffalo Work Type: Full-Time ... Association, NTA Telemetry Certification required within 12 months of hire into a Monitor Tech position. **Experience** **1 year of experience in a hospital setting… more