- BrightSpring Health Services (Denton, TX)
- …alleged abuse allegations, including appropriate reports to required agencies. + Serve as on- call support for person supported issues. + Monitor and ensure ... home and up to date; as well as in TMP. + Schedule Qs/PCs to monitor their homes: Active treatment, medication, meal observation. Follow-up as needed. + Ensure IDRC… more
- Meta (Austin, TX)
- …at or above spec on all target devices. You'll participate in and improve an active on- call model that asks you to monitor , support, and improve how we manage a ... for live applications and global operations, participating in an active on- call model to ensure seamless product performance and continuously improving monitoring… more
- United Rentals (Humble, TX)
- …contracts + Establish new rental and sales accounts by serving walk-in and call -in customers + Negotiate prices on equipment rentals and contractor supplies in ... and communicate leads with Outside Sales Representatives + Warm call on lost and/or dormant accounts to retain business...pickups and returns + Run all reports necessary to monitor equipment and facilitate smooth operations + Maintain accurate… more
- Williams Companies (Houston, TX)
- …to pipeline and department cutoffs. This role will analyze data, monitor and reconcile imbalances, set up make-up/pay-back schedules with appropriate shippers, ... Hours/Travel Requirements: + Available 24/7/365; Must be willing to work after hours, on- call rotations, nights, weekend shifts and holidays as the need arises Other… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all Military OneSource operations to meet minimum standards ... in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer… more
- ICF (San Antonio, TX)
- …multiple shifts for Clinical Operations Managers with experience in program oversight, call center operations, and working with immigrant youth and families. The ... onsite leadership and exercise effective management of teams of call center supervisor, call specialists, and other...+ Communicate with PRS Providers regarding case needs. + Monitor incoming calls to ensure zero abandoned calls. +… more
- Sumitomo Pharma (Austin, TX)
- …to translate business needs into CRM functionality. + Support territory alignment, call planning, and multichannel engagement strategies. + Monitor and improve ... field adoption through training, feedback loops, and change management. + Support development and maintenance of dashboards and KPIs to track field activity, HCP engagement, and CRM utilization. + Collaborate with Commercial Analytics to generate actionable… more
- Eliassen Group (Austin, TX)
- …for contact centers and leadership teams, including metrics on sentiment, feedback, and call types. + Build trending analytics to monitor performance and user ... journey experiences. + Leverage out-of-the-box reporting modules, including Performance Analytics dashboards. + Write scripts (eg, TypeScript) and explore App Engine capabilities (pending license availability). + Define reporting requirements, data models, and… more
- ManpowerGroup (Dallas, TX)
- …Level 3 (L3) support for production systems, including participating in 24/7 on- call rotations and late-hour deployments. + Monitor and manage application ... performance using Dynatrace and other observability tools. + Build, troubleshoot, and maintain CI/CD pipelines utilizing Jenkins, GitHub, and Ansible. + Administer and troubleshoot Linux systems in the cloud environment. + Collaborate with L1/L2 teams,… more
- HCA Healthcare (Austin, TX)
- …extensions or party while following service excellence standards, maintaining the on- call schedule, overhead paging for NAMC (as required) and initiating ... etc. + Operates hospital phone system in an Automatic Call Distribution (ACD) environment to process calls using high...preparedness protocol as it pertains to answering calls + Monitor all life-safety and security systems inside the operations… more