- Pearl Interactive Network (Richmond, VA)
- …within your home. Away from noise and distractions. 4. Computer equipment, monitor , and headset provided. **Essential Duties and Responsibilities:** + Lead overall ... management experience. + Previous program management experience preferred in a call center environment. + 3 years' experience supervising or managing… more
- Amazon (Arlington, VA)
- …event response, conducting data center infrastructure training and drills, providing on- call event support, analyzing data and alarms, writing reports, and ... - Act as an escalation point for FOC engineers and participate in an on- call rotation. - Perform alarm analysis and trending during planned and unplanned activities.… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …test the application configuration * Provide status reports to project managers and monitor the timely completion of scheduled tasks * Balance attention to detail ... the current range is $53,100 -$156,700. At CGI we call our professionals "CGI Partners" to reinforce that all...to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit… more
- EAB (Richmond, VA)
- …outcomes; could mean challenging partner assumptions. + Market Intelligence: + Monitor and communicate partner and market interests and trends across programs ... process, strategy & execution, including pipeline management, diagnostic and renewal call acquisition strategy, call preparation and scenario planning, renewal… more
- National Youth Advocate Program (Fairfax, VA)
- …of children. + Provide oversight and implementation, and staff training. Regularly monitor to ensure the education team is following the education program designed ... requirements, including training, readings, and pertinent certifications. + Participate in on- call schedule as needed. + Perform other duties as requested. **MINIMUM… more
- TekSynap (Arlington, VA)
- …service requests, and problems with internal and external support teams. + Monitor and track service desk metrics, including ticket resolution times, call ... handling performance, and first call resolution (FCR). + Assist in maintaining and improving knowledge management systems to support end-user resources. + Maintain strong relationships with J6 stakeholders and end-users to ensure program alignment with… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …including leadership review gates and coordination of cross-functional inputs. * Monitor pursuit progress to ensure adherence to deadlines and quality standards; ... the US is $79,300.00 - $169,700.00. At CGI we call our professionals "CGI Partners" to reinforce that all...to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit… more
- BrightSpring Health Services (Charlottesville, VA)
- …area: West territory to include Staunton, Fishersville, Waynesboro Schedule: Monday - Friday w/On- Call rotation How YOU will benefit: + Provide 1:1 care to make a ... a Home Health Registered Nurse, You will: + Assess/ monitor physical, emotional, and psychological needs of patients +...+ Maintain accurate and timely documentation + Participate in on- call rotation as required by the local branch Qualifications… more
- ISC2 (Alexandria, VA)
- …and (when applicable) actively promoting new services. This is not a conventional call center role with the focus on customer experience as opposed to handling ... or GED required + Minimum 3 years of customer service experience in a call center environment preferred **Physical and Mental Demands** + Work normal business hours,… more
- TekSynap (Arlington, VA)
- …contributing to the Monthly MAC Report. + Utilize tracking systems to monitor MAC requests and make progress accessible to customers and government oversight. ... authorized locations, ensuring seamless transitions and adherence to protocols. + Program call tree and Interactive Voice Response functionality on the Automated … more