- University of Miami (Medley, FL)
- …team to monitor and analyze team's quality and patient satisfaction metrics (ie call monitoring for adherence, compliance of registration documentation, etc.). + ... available to affect the entirety of the team's operations by effectively building call center culture according to our core values promoting and fostering an… more
- Orlando Utilities Commission (Orlando, FL)
- …following: + Project Management; + Software Application (ie AutoCAD, Verint, BPA Call Center Quality Monitoring , NICE, HiPath, contact center configurations such ... university; + Minimum of seven (7) years of experience in a customer call center operations environment or direct customer service, handling higher order requests… more
- TD Bank (Jacksonville, FL)
- …area(s) + Key member in Centers of Excellence + Participates in continuous monitoring / call program + May participates on or leads various projects/ division ... our best to communicate outcomes to all applicants by email or phone call . **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will… more
- WTW (Tampa, FL)
- …strategies to enhance operational effectiveness and overall results. + Responsible for monitoring all call center technologies. + Serve as a representative ... Position Works** The Sales Director will oversee the daily operations of the call center and their employees and should have experience organizing work groups,… more
- MyFlorida (Orlando, FL)
- OPS RESIDENTIAL MONITORING SPECIALIST - 67913156 Date: Aug 14, 2025 The State Personnel System is an E-Verify employer. For more information click on our E-Verify ... Agency for Persons with Disabilities Working Title: OPS RESIDENTIAL MONITORING SPECIALIST - 67913156 Pay Plan: Temp Position Number:...If you need assistance applying for this position, please call the People First service center at ###. Responses… more
- MyFlorida (Tampa, FL)
- MONITORING & TECH ASSISTANCE ANALYST OPS - 60934093 1 Date: Jul 27, 2025 The State Personnel System is an E-Verify employer. For more information click on our ... Requisition No: 852360 Agency: Children and Families Working Title: MONITORING & TECH ASSISTANCE ANALYST OPS - 60934093 1...vacancy announcement. If you experience problems applying online, please call the People First Service Center at ###. The… more
- Mass Markets (FL)
- …within our contact center. The ideal candidate will be responsible for monitoring real-time call volumes, managing agent availability, analyzing performance ... experience in real-time monitoring , report analysis, and workforce management within a call center environment. + Experience in a call center or customer… more
- TD Bank (Fort Lauderdale, FL)
- …areas, broader organization, and enterprise as appropriate. **U.S. Compliance Monitoring and Testing provides governance, oversight, and support for central ... elements of the US Compliance Monitoring and Testing Program, including:** + Lead strategic planning...communicate outcomes to all applicants by email or phone call . **Accommodation** TD Bank is an equal opportunity employer.… more
- MyFlorida (Jacksonville, FL)
- …OSHA 40-hour HAZWOPER refresher within 1 year, annually thereafter. + Participate in medical monitoring + On- call emergency response + Travel + Pass a physical ... fulfill the duties of this position. + Annual medical monitoring with satisfactory medical evaluation and safety training to...a tactful and courteous manner. + Ability to be on- call and work flexible, unscheduled hours. + Ability to… more
- TD Bank (Jacksonville, FL)
- …of AML typologies. This includes design, build and maintenance of Transaction Monitoring Models based on the analysis of transaction, account and customer data ... financial services and products. Identification and analysis of potential transaction monitoring typologies and risks for the detection of AML suspicious activity… more