- CVS Health (Monroeville, PA)
- …for Patient Account Service Specialists, who handle all billing-related inquiries via call support. This role advocates for the patient and exemplifies "Putting ... helping people on their path to better health. Key responsibilities include monitoring phone queues and staff schedules to ensure optimal coverage, meeting… more
- Commonwealth of Pennsylvania (PA)
- …reports, testing script materials, and user acceptance documents and plans. Maintains call logs and identifies and reports recurring system issue patterns. Compiles, ... + Credits/Clock Hours 16 WORK BEHAVIOR 3 - SYSTEM MONITORING AND TESTING Monitors systems and reports any issues...best describes your claim. + A. I have experience monitoring and evaluating system performance. I was responsible for… more
- Teleperformance USA (PA)
- …to drive improved performance.** + **Coach and update Agents/Representatives via call calibrations, one-on-ones, live side-by-sides, huddles, team meetings, etc.** + ... as well as the Supervisor/Coach training.** + **Including actively monitoring agents via Live listen** + **Recommend changes when...fully with onsite and offsite staff.** + **Complete daily call reviews and coaching as outlined in the Standard… more
- Conduent (Middletown, PA)
- …both personally and professionally. **About the Role:** This is an inbound call center for child support customers supporting multiple states while delivering ... timely manner, as they are automatically received through blended call queues. + Provide a one- call resolution...center environment in a customer service role and quality monitoring processes. + Ability to sit for long periods… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- **SHIFT HOURS:** **8:00AM-4:30PM EST** Responsible for routine/basic inbound call , outbound call , email, and web chat services, as well as back-office services. ... missing documents and signature pages, fixing data. + Provides monitoring support and outreach for batch processing issues and...communication will require a manual process to link the call to the open case. All cases shall be… more
- WellSpan Health (Lewisburg, PA)
- …records related to telecommunications (eg long distance phone calls, on- call employees, pages). Initiates appropriate response personnel for various emergency ... requested to ensure all pagers are forwarded to the on- call resident. - Maintains Intellidesk database to keep information...to keep information up to date. - Verifies that monitoring equipment and paging terminal are functioning properly at… more
- Penn Medicine (Lancaster, PA)
- …through Friday, 8-10-hour days, primarily day shift, minimal weekend, on- call , and holiday rotation. Summary: + Performs advanced neurointerventional procedure ... procedures for patients of varying ages. Assists in the development and the monitoring of department specific systems and in the coordination of activities that… more
- Carnegie Mellon University (Pittsburgh, PA)
- …+ Daily rounds visiting campus printer locations + Maintenance + Monitoring ServiceNow + Troubleshooting + Escalating issues appropriately to Principal Technicians ... rounds visiting computer lab locations and webstations + Maintenance + Monitoring ServiceNow + Troubleshooting + Escalating issues appropriately to Principal… more
- UPMC (Williamsport, PA)
- …700 High Street **Schedule:** Full-time, 7:30 am to 4:00 pm with on- call coverage approximately 10 days per month, including rotating weekend and holiday ... on call coverage. **Department:** Invasive Cardiology **Why UPMC Williamsport?** + **Premier Benefits Package** : We care for your total well-being - physically,… more
- Guthrie (Sayre, PA)
- …and protocol. This would include the correct coil selection, patient monitoring equipment, ancillary cardiac or pulse gating equipment, and automatic injector ... that may need special attention. This includes operation of the MRI compatible monitoring system, pulse oximetry blood pressure and EKG monitoring . 4. Must… more