- Ford Motor Company (Austin, TX)
- …+ Develop and maintain automated solutions for operational aspects such as on- call monitoring , performance tuning, and disaster recovery. + Troubleshoot and ... to join our team in developing, enhancing, and expanding our global monitoring and observability platform. You'll blend software and systems engineering to ensure… more
- Conduent (San Antonio, TX)
- …-handling procedures to meet contractual call metrics by monitoring CSR call -handling activity using the Call Monitoring Systems. + Be knowledgeable ... CSRs. + Drive compliance to Call Center call...or GED + A minimum of 1-year experience in Call Center or Customer Services + Previous experience in a… more
- Mass Markets (TX)
- …analytical and problem-solving skills. + Strong attention to detail for accurate call monitoring and evaluation. + Effective verbal and written communication ... role is critical in ensuring the highest level of service quality within our call center operations. The ideal candidate will be responsible for monitoring … more
- American Humane (Austin, TX)
- …to production location. + Local, national and/or international travel will be required on- call , sometimes on short notice. + Monitoring of production work can ... Humane Society's renowned No Animals Were Harmed(R) program has multiple On- Call opportunities available with training. The organization is seeking individuals with… more
- Houston Methodist (Katy, TX)
- …improvement within the scheduling team. + Reviews new and current staff performance by monitoring and evaluating call quality through regular call reviews. ... calm and patient in stressful situations + Working knowledge of multifunctional call recording quality monitoring solutions (voice and screen capture)… more
- Baylor Scott & White Health (Dallas, TX)
- …goals, action plans, and incentives to drive desired production results. Performs call monitoring , coaching, training, and feedback and disciplining. Coaches, ... _Tuesday to Saturday, 11:00 PM to 7:30 AM; on call every 5 weeks_ **JOB SUMMARY** The Supervisor of...enforcing system policies, procedures and productivity standards. Performs routine call quality reviews on recorded or live calls according… more
- Cardinal Health (Austin, TX)
- …Clinical Supervisor and/or Senior Nurse, Individualized Care to discuss feedback from call monitoring and quality reviews of adverse event documentation. ... progress on productivity and quality goals including number of calls completed, call quality, document quality, and time requirements. + Upon the client's… more
- Houston Methodist (Katy, TX)
- …remain calm and patient in stressful situations + Working knowledge of multifunctional call recording quality monitoring solutions (voice and screen capture) + ... intraday reporting and support for contact center operations. This position monitors call volume trends, agent performance, and schedule adherence to ensure optimal… more
- Scotiabank (Houston, TX)
- …closely with trading team to ensure daily marking of positions and requisite margin call monitoring . + Attends and documents due diligence meetings. + Reviews ... the closing of new and existing transactions, daily draw requests, tracking and monitoring of collateral, and providing them with updates or changes to the terms… more
- Scotiabank (Houston, TX)
- …closely with trading team to ensure daily marking of positions and requisite margin call monitoring . + Attends due diligence meetings. + Reviews daily collateral ... the closing of new and existing transactions, daily draw requests, tracking and monitoring of collateral, and providing them with updates or changes to the terms… more
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