- ASM Research, An Accenture Federal Services Company (Austin, TX)
- **SHIFT HOURS:** **9:00AM-5:30PM EST** Responsible for routine/basic inbound call , outbound call , email, and web chat services, as well as back-office services. ... missing documents and signature pages, fixing data. + Provides monitoring support and outreach for batch processing issues and...communication will require a manual process to link the call to the open case. All cases shall be… more
- Evolent (Austin, TX)
- …* Design & Configuration: Design, configure, test, and maintain contact center call flows, system updates, and integrations to optimize system functionality. * ... to ensure effective use of technologies and applications. * System Monitoring & Insights: Monitor system performance and capacities, provide data-driven insights,… more
- Houston Methodist (Houston, TX)
- …and information which includes determining the nature of each call and prioritizing. + Maintains assigned calendar(s). Schedules/coordinates meetings, conferences ... and staff. **QUALITY/SAFETY ESSENTIAL FUNCTIONS** + Performs basic data monitoring /maintenance for the department with minimal supervision. Ensures quality and… more
- AbbVie (Austin, TX)
- …samples, and resources while meeting and exceeding established daily and monthly call volume metrics + Successfully complete product training and meet training ... positive company image through all phone interactions + Manage inbound and outbound call activity effectively, ensuring adequate coverage of inbound call volume… more
- Houston Methodist (Houston, TX)
- …+ Performs aggregometry and sample processing with quality control, logging, monitoring and cataloging data. + Coordinates storing, packaging, shipping and tracking ... samples to core labs across North America. + Assumes call for Cardiology Research as necessary. + Assists with...+ Business professional Yes + Other (department approved) No **ON- CALL _*Note that employees may be required to be… more
- Actalent (Plano, TX)
- …and scalability. + Establish and promote best practices around observability, monitoring , and incident response. + Lead incident response efforts and conduct ... resource utilization. + Develop and maintain automation tools for deployment, monitoring , and incident response. + Collaborate with software engineering teams to… more
- Wells Fargo (Irving, TX)
- …availability, integrity, confidentiality, risk management, threat identification, modeling, monitoring , incident response, access management, and business continuity ... 5+ years of leading and/or supporting the directory server operations with on call responsibilities experience + 4+ years of Linux operating systems experience + 5+… more
- ASM Global (Houston, TX)
- …team. Under general supervision, the Command Center Operator is responsible for monitoring the security surveillance system on the facility and surrounding grounds, ... monitoring all access control systems and the dispatching of...appropriate response as required by the nature of the call . Respond to emergencies and handle callouts. + Establish… more
- KBR (Houston, TX)
- …and monitoring contracted maintenance services. + Willingness to work on- call , rotational shifts, and nights, weekends, and holidays as required. Belong, Connect ... megawatt rated high amperage and high voltage generators. + Monitoring : Knowledge of working with and monitoring ...person under your supervision. + Schedule: Willingness to work on- call , rotational shifts, and nights, weekends, and holidays as… more
- Bank of America (Plano, TX)
- …providing informal leadership of sub teams or technology silos, managing on call and support schedules, and providing leadership, mentorship, and direction to team ... + Respond to incidents for application availability issues as part of on- call duties + Respond to incidents/pages for application functional issues or questions… more