- American Humane (Austin, TX)
- …to production location. + Local, national and/or international travel will be required on- call , sometimes on short notice. + Monitoring of production work can ... Humane Society's renowned No Animals Were Harmed(R) program has multiple On- Call opportunities available with training. The organization is seeking individuals with… more
- Houston Methodist (Katy, TX)
- …improvement within the scheduling team. + Reviews new and current staff performance by monitoring and evaluating call quality through regular call reviews. ... calm and patient in stressful situations + Working knowledge of multifunctional call recording quality monitoring solutions (voice and screen capture)… more
- Scotiabank (Houston, TX)
- …closely with trading team to ensure daily marking of positions and requisite margin call monitoring . + Attends due diligence meetings. + Reviews daily collateral ... the closing of new and existing transactions, daily draw requests, tracking and monitoring of collateral, and providing them with updates or changes to the terms… more
- Houston Methodist (Katy, TX)
- …remain calm and patient in stressful situations + Working knowledge of multifunctional call recording quality monitoring solutions (voice and screen capture) + ... reporting of key performance metrics such as staffing levels, call volumes, occupancy, and schedule adherence. + Oversees real-time...**WORK EXPERIENCE** + Five years of experience in a call center operation to include three years in a… more
- Houston Methodist (Houston, TX)
- …makes arrangements for case observation and proctoring of physicians. Responsible for monitoring call -ins daily to ensure appropriate staffing of the operating ... ie Anesthesia Board Runner, Sterile Processing staff, Pre-op, Perfusionists, ICU, Monitoring , and Cell Savers. Rounds the operating rooms consistently to check… more
- JPMorgan Chase (San Antonio, TX)
- …in place to coach, develop and promote Client Development Professionals, including performing call monitoring reviews to ensure quality interactions + Set the ... tone of commitment to diversity and inclusion + Create a culture of risk and control that acts with appropriate understanding and urgency; with ultimate responsibility to safeguard our customers and our business Required qualifications, capabilities and… more
- WTW (Houston, TX)
- …desirable, but not essential. + Prior experience in security operations center and/or related call center or other monitoring group ops, are preferred but not ... stakeholders to ensure the timely response to insured security events. + Monitoring current and emerging threats and geo-political developments, which concern our… more
- CGI Technologies and Solutions, Inc. (Dallas, TX)
- …cluster-level debugging * Experience working in production support environments with on- call responsibilities * Familiarity with monitoring and logging solutions ... pods, containers, and services * Participate in 24x7 production support (on- call rotation), handle critical incidents, and ensure minimal platform downtime *… more
- WTW (Richardson, TX)
- …strategies to enhance operational effectiveness and overall results. + Responsible for monitoring all call center technologies. + Serve as a representative ... Position Works** The Sales Director will oversee the daily operations of the call center and their employees and should have experience organizing work groups,… more
- Mass Markets (TX)
- …within our contact center. The ideal candidate will be responsible for monitoring real-time call volumes, managing agent availability, analyzing performance ... experience in real-time monitoring , report analysis, and workforce management within a call center environment. + Experience in a call center or customer… more