- TTEC (Austin, TX)
- …recommendations. **During a Typical Day, You'll** + Pinpoint areas for improvement through monitoring call volumes and analyzing staffing needs to adjust the ... program for success + Use your knowledge and understanding of client needs to analyze and prepare staffing reports with new information + Forecast staffing and recommend headcounts on a day-to-day, short-term basis + Bring your time management and… more
- Fannie Mae (Plano, TX)
- …as coach and mentor team members. *THE IMPACT YOU WILL MAKE* The *Lead AWS Monitoring & Observability Engineer - AWS & APM Tools* role will offer you the flexibility ... * Apply your advanced skills and knowledge to develop solutions for monitoring applications and underlying IT infrastructure components. * Understand the end-to-end… more
- Allied Universal (Richardson, TX)
- …We integrate advanced technology - video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel ... hiring for a Security Intervention Specialist Lead at our Monitoring and Response Center (MaRC). The primary function of...exceeded on their designated shift. This is a 24/7 call center environment that requires individuals to sit for… more
- Mass Markets (Killeen, TX)
- …individual and posses excellent communication skills, we need your help in managing call center sales agents. While your team operate the phone for a variety ... team of 15-25 entry-level front-line customer service agents responsible for inbound call handling. + Responsible for coaching and developing reports on customer… more
- Allied Universal (Richardson, TX)
- …We integrate advanced technology - video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel ... a Assistant MaRC Manager. The Assistant Manager at our Monitoring and Response Center (MaRC) will monitor the assigned...four (4) years of law enforcement, security, military, or call center experience + Prior supervisory experience + Ability… more
- Highmark Health (Austin, TX)
- …OVERVIEW:** Primary accountability is to perform Command Center support to call center teams and provide evaluation and assistance of problems/issues/concerns and/or ... real-time business activity monitoring from the Command Center. **ESSENTIAL RESPONSIBILITIES:** 1. Forecast future Customer Service call volumes for daily,… more
- Houston Methodist (Houston, TX)
- …for pharmacologic and exercise stress procedures, Holter testing, EKG and/or cardiac event monitoring as well as advanced procedures when needed (ie TAVR). The Echo ... compliance initiatives. This job requires availability to be on call . 40 a week / 8 hours a day....exercise stress procedures, holter testing, EKG and/or cardiac event monitoring as well as advanced procedures when needed (ie… more
- Allied Universal (Richardson, TX)
- …We integrate advanced technology - video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel ... Must be able to obtain a TOPS Alarm System Monitoring License as part of our paid on-the-job training...year of experience in dispatching, security, customer service, or call center role + Must be capable of working… more
- Prime Healthcare (Weslaco, TX)
- …in the Mid-Valley, employing more than 450 people. For more information, please call ### or visit www.KnappMed.org Responsibilities The Monitor Tech is an unlicensed ... long as the activity does not distract from primary responsibility for dysrhythmia monitoring . *Note: May provide direct patient care under the direct supervision of… more
- Allied Universal (Richardson, TX)
- …An integral part of our Center is Post Watch (TM) , a real-time schedule monitoring system that records the actual arrival and departure times of officers at their ... meets the requirements of that post. **SCHEDULES AVAILABLE FOR CALL CENTER REPRESENTATIVE (full time, 40 hours per week):**...changes to schedules where appropriate + Receive after hours call forwarding from all Allied Universal offices and take… more