- Mass Markets (Killeen, TX)
- …RESPONSIBILITIES Key Responsibilities: + Supervise QA analysts and oversee daily monitoring of agent interactions. + Conduct calibration sessions to ensure scoring ... MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology,… more
- Fun Town RV (Fort Worth, TX)
- …Priority 7 Tasks via the Task Command Center and alert users of overdue tasks. Call Routing & Support + Hot transfer calls to the appropriate party or department ... + Check phone lines each morning and report issues to the supervisor promptly. Lead Monitoring + Monitor the New Leads Report for Parts and Service to ensure timely… more
- Beacon Mobility (Houston, TX)
- Adroit Advanced Technologies, Inc. Responsibilities: * Responsible for monitoring and evaluating staff members on the quality and process of work performed as ... procedures, and update existing procedures when changes occur. * Conduct agent monitoring activities, while providing live in the moment coaching for quality… more
- Securitas Security Services USA, Inc. (Abilene, TX)
- …Operator positions are highly sought after. If you have experience in roles like Call Center Representative, Dispatch or Camera Monitoring this is a great fit ... environment for our clients by providing centrally managed law enforcement radio monitoring with event logging and recording, alarm monitoring of intrusion… more
- DriveTime (Fort Worth, TX)
- …SLAs, performance trends, and clarification on gray area scenarios + Maintain 80% SLA in call queue and 90% QC monitoring score to ensure high quality standard + ... Demonstrate empathy while acting as a single point of contact for customers and vendors to ensure we maintain the highest level of satisfaction by setting proper expectations during the resolution process + Communicate identified trends regarding invoicing… more
- Lumen (Austin, TX)
- …+ **Implement and maintain** SIP-based voice infrastructure in AWS, including SBCs, and call routing logic. + **Automate provisioning and monitoring ** of voice ... hybrid voice environments. + **Troubleshoot and resolve** issues related to call quality, latency, and service availability in real-time. + **Collaborate with… more
- MD Anderson Cancer Center (Houston, TX)
- …and pneumatic controls and equipment (primarily HVAC and facility monitoring /control systems). JOB FUNCTIONS Reads, draws and interprets electrical, pneumatic, ... Other duties as assigned *The employee may be expected to be part of an on- call group and when assigned this responsibility will be compensated for that time. When… more
- Houston Methodist (Houston, TX)
- …(EKG), non-invasive blood pressure (NIBP), and pulse oximetry (SpO2), and monitoring and computer skills. In addition to the lead responsibilities, this ... position provides direct patient care by performing patient preparation for monitoring . The Lead Monitor Technician position employs effective, prompt communication… more
- Houston Methodist (Houston, TX)
- …Technologist position is responsible for performing neurodiagnostic procedures in the Intraoperative monitoring field as well as all IOM modalities required as a ... Technologist may be asked to perform ambulatory and long term monitoring (LTM) electroencephalograms (EEG), and/or visual, brainstem, and somatosensory evoked… more
- Baylor Scott & White Health (Grapevine, TX)
- …flutter, SVT, VOM), device placement (pacemaker, defibrillator, CCM, loop recorder), LAAO **On- Call :** STEMI call required, approximately 8-9 days of call ... day shifts, 7:00am - 5:30pm, Monday-Friday, with rotational weekends, Holidays and night call coverage for emergent Procedures. Or: 10 hour shifts 4 days a week.… more