- Fannie Mae (Plano, TX)
- …as coach and mentor team members. *THE IMPACT YOU WILL MAKE* The *Lead AWS Monitoring & Observability Engineer - AWS & APM Tools* role will offer you the flexibility ... * Apply your advanced skills and knowledge to develop solutions for monitoring applications and underlying IT infrastructure components. * Understand the end-to-end… more
- Allied Universal (Richardson, TX)
- …We integrate advanced technology - video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel ... Whether you're an installation technician, service technician, engineer, or project manager , you'll discover rewarding opportunities to grow your career as part… more
- Highmark Health (Austin, TX)
- …OVERVIEW:** Primary accountability is to perform Command Center support to call center teams and provide evaluation and assistance of problems/issues/concerns and/or ... real-time business activity monitoring from the Command Center. **ESSENTIAL RESPONSIBILITIES:** 1. Forecast future Customer Service call volumes for daily,… more
- Allied Universal (Richardson, TX)
- …We integrate advanced technology - video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel ... Whether you're an installation technician, service technician, engineer, or project manager , you'll discover rewarding opportunities to grow your career as part… more
- Allied Universal (Richardson, TX)
- …An integral part of our Center is Post Watch (TM) , a real-time schedule monitoring system that records the actual arrival and departure times of officers at their ... a replacement who meets the requirements of that post. **SCHEDULES AVAILABLE FOR CALL CENTER REPRESENTATIVE (full time, 40 hours per week):** + **Evening shift**… more
- Molina Healthcare (TX)
- …with monitoring and oversight of Molina's contracted Pharmacy Benefit Manager (PBM) for pharmacy contractually delegated functions. + Responsible for key ... **Job Description** **Job Summary** Leads and supervises team of pharmacy call center and operations staff responsible to ensure that members have access to… more
- Houston Methodist (Katy, TX)
- …package solutions, and/or software development. + Partners with assigned Project Manager to support all phases of project implementation. **SERVICE ESSENTIAL ... free and of high quality. + Participates in setting, monitoring , and meeting SLAs with customers. Develops detailed system...+ Business professional Yes + Other (department approved) No **ON- CALL _*Note that employees may be required to be… more
- Sharecare (Austin, TX)
- …coaches and trains staff to meet established performance standards. + Performs regular call monitoring & audits of staff phone conversations to ensure that ... Manager is responsible for metric and quality performance monitoring . The successful candidate will recognize, embrace, and support...phones have the proper staffing, reporting any trends in call volume to the WF Manager ensuring… more
- Houston Methodist (Houston, TX)
- …with the customer to ensure a clear understanding of business needs. The manager is responsible for monitoring user issue resolution regardless if resolved ... At Houston Methodist, the Manager Information Technology (IT) Service Operations position is...and effective work environment. This position also implements training, monitoring and operations initiatives that secure compliance with ethical… more
- Houston Methodist (Katy, TX)
- At Houston Methodist, the Manager Revenue Cycle position is responsible for the daily management of the staff and operations for one or more of the following areas ... cash applications, revenue integrity, etc. This position is also responsible for monitoring and improving all revenue cycle metrics and measures, including but not… more