- Avispa Technology (Stanford, CA)
- …resolutions. Telecommunications Attendant Qualifications: * 2+ years of relevant experience in a call center is preferred . * Experience working in a customer ... provide both general and specific doctor-patient support during off-hours using on- call rosters and other pertinent reference documents, electronic and hard copy.… more
- Stanford Health Care (Palo Alto, CA)
- …+ 4x10s - Four 10-hour shifts, Monday through Friday (no weekends or call ) ** Preferred Experience (Not Required):** + Background in Interventional Pulmonology, ... + Enjoy a flexible, weekday-only schedule with no nights, weekends, or call **Role Highlights:** + Perform and document interventional pulmonology consults and… more
- Cognizant (Sacramento, CA)
- …knowledge assumed). . Bachelor's degree and 5 years' experience in Contact/ Call Center Software. ** Preferred Qualifications:** . Effectively organize and ... visualization and analysis. . Implement and troubleshoot the Five9 call center software solutions in a wide array of...to maximize efficiency. . Experience with continuous improvement is preferred . . Understand the broad objectives of the project… more
- Elevance Health (Costa Mesa, CA)
- …preferred . + Hospital experience in units such as ER, ICU, and/or Med/surg strongly preferred . + Health Call Center experience preferred . + The internet ... Demand Management Sr:** + Serves as a resource to lower-level medical call nurses. + Establishes and maintains supportive relationships with callers and their… more
- TEKsystems (San Luis Obispo, CA)
- …What You Bring: + Required Skills: + 1+ year of customer service experience ( call center preferred ; handling 20-30 calls/day) + Strong verbal and written ... navigating computer systems and multitasking across calls, tickets, and chat + Preferred Qualifications: + Bachelor's degree in Computer Science, IT, or related… more
- Livermore Ford (Livermore, CA)
- …* Prior leadership experience in a service BDC or similar customer-focused call center preferred * Automotive dealership experience, particularly in service ... coaching, training, and support to BDC representatives to improve call handling, appointment setting, and customer satisfaction * Collaborate...operations, strongly preferred * Exceptional verbal and written communication skills *… more
- Elevance Health (Los Angeles, CA)
- … preferred .** + **S** **trong verbal and written communication skills** **strongly preferred .** + ** Call center experience strongly preferred .** For ... about the program, outlining program features/value and explaining available services. + Records call details and utilize call scripts as needed based on client… more
- WSP USA (Los Angeles, CA)
- …IT support teams + Experience working in a high-touch customer service or call center environment preferred **Technical Skills** + ITIL v4 Foundation ... Performance Indicators (KPIs) and Service Level Agreements (SLAs) + Ensure first- call resolution rates meet or exceed established targets **Continual Service… more
- LA Care Health Plan (Los Angeles, CA)
- … Preferred : Managed care or health plan experience. Previous Automatic Call Distribution (ACD) experience preferred . Skills Required: Knowledge of medical ... Center Service Representative II Job Category: Customer Service Department: Customer Solution Call Center Location: Los Angeles, CA, US, 90017 Position Type: Full… more
- Provider Solutions & Development (Orange, CA)
- …Orange. * 3, 12-hour shifts a week and 3 weekend days a month * No call * Experience preferred , but new graduates are welcome to apply * 2-year partnership ... include productivity bonuses, incentives related to quality and performance, hospital/ED call stipends, extra shift incentives, and other forms of cash compensation… more