- Cardinal Health (Albany, NY)
- …Pharmacy Technician, preferred + 1+ years' experience in fast paced call center environment preferred + Basic computer knowledge, Microsoft systems, ... for handling inbound calls, with ability to determine needs and provide one call resolution. + Manage workload of inbound faxes (if applicable) + Investigate and… more
- City of New York (New York, NY)
- …Within the Office of External Affairs is the Bureau of Customer Support Services Call Center. The DOHMH Call Center delivers enhanced customer service to the ... services and programs; referrals, appointments and follow-up; health literature and education materials. The Call Center is seeking to hire a Call Agent. The … more
- Amalgamated Bank (New York, NY)
- We are looking for an engaging Call Center Trainer/Quality Assurance Analyst to join our growing Call Center. In this role, you'll be responsible for scheduling ... all new hire training, new products, and services training for existing Call Center Staff, creating, and maintaining training resources and job aids, training… more
- Finger Lakes Community Health (Geneva, NY)
- …contribution + Robust PTO offerings + Education reimbursement Job Summary: The Call Center Representative is responsible for providing quality customer service to ... are directed to the appropriate departments. Main Responsibilities: General Call Handling + Greet callers with the appropriate ...+ Highschool Diploma or GED + Customer service experience preferred , but not required + The ability to work… more
- Humana (Albany, NY)
- **Become a part of our caring community and help us put health first** Call Quality Professionals provide information that will assist in the feedback and the formal ... education process of MarketPOINT Sales Agents. This position will oversee the Call Quality process which includes call monitoring, call evaluations, feedback… more
- KPH Healthcare Services, Inc. (East Syracuse, NY)
- …training and development within items pertaining to customer service and call center support. **Job Summary:** Provide support to Account Representatives and ... support with escalated customer service issues. **Responsibilities** **Job Duties:** + Call Center phone coverage for incoming calls and directing incoming calls… more
- Planned Parenthood of Central and Western NY (Rochester, NY)
- Bilingual Call Center Representative Rochester, NY, NY (http://maps.google.com/maps?q=114+University+Ave+Rochester+NY+USA+14605) * Call Center Job Type Full-time ... judgment.No matter what. In support of PPCWNY's mission, the Bilingual Call Center Representative has responsibility for communicating accurate and detailed… more
- Owens & Minor (Plainview, NY)
- …+ At least two years experience in an office environment, healthcare setting or call center preferred + Experience utilizing multi-line phone system preferred ... **Certificates, Licenses, Registrations or Professional Designations** + None **SKILLS, KNOWLEDGE AND ABILITIES** + Organizing + Problem Solving/Analysis + Patient Focused + Teamwork + Time Management/Multi-tasking + Effective communication in person, on the… more
- SUNY Upstate Medical University (Syracuse, NY)
- …such as moving patients and equipment as well as participate in rotating on- call schedule. Preferred Qualifications: ACLS certification preferred . Work Days: ... Monday - Friday, Flexible Days with rotation for late case coverage. Message to Applicants: Recruitment Office: Human Resources more
- Pearl Interactive Network (Albany, NY)
- …the best in your teams? **Pearl Interactive Network** is seeking accomplished ** Call Center Supervisors (CCSs)** to join our **Talent Community** in preparation for ... accountability, and service excellence, we want to stay connected. The ** Call ** **Center Supervisor** **(CCS)** is responsible for providing supervision and… more