- US Bank (Harrisburg, PA)
- …information quickly and consistently to ensure our customers benefit from first call resolution resulting in higher quality and thought leadership scores for our ... multiple systems to provide information on accounts while answering every call with professionalism and accuracy Properly diagnose customer needs and proactively… more
- J&J Family of Companies (Pittsburgh, PA)
- …WI's and job aids and ensure implementation as required. + Review and update call guides for assigned programs as required. + Partner with leadership to create and ... equivalent + Minimum of 3 years' experience in a supervisory role in a call center environment, ideally within the healthcare industry. + Strong understanding of … more
- Highmark Health (Harrisburg, PA)
- …**QUALIFICATIONS:** Minimum + High School/GED + Customer service **OR** Physician schedulingexperience Preferred + 1 year in a Call Center role **_Disclaimer:_** ... is responsible for answering calls received into the centralized call center. The Representative will use the appropriate procedures,...tools and equipment to answer inquiries to provide First Call Resolution as often as possible. This level of… more
- Cardinal Health (Hummelstown, PA)
- …as needed 2:30 am - 7:00 am or 2:30 am -1:00 pm + Holidays as assigned + On call work every 10-14 weeks. When on call it is a week at a time Monday through ... school diploma, GED or equivalent, or equivalent work experience, preferred + Minimum of 18 years of age due...business needs. + Ability to work weekends, holiday, on call or be in a weekend, holiday or on… more
- Guthrie (Sayre, PA)
- …software. Microsoft suite of products including Windows OS, MS Office, O365, preferred . Must have good communication skills and a pleasant personality. Previous ... Telecommunications department, including but not limited to Tapit Nova call accounting system, Avaya IP Office, Xima Reporting &... accounting system, Avaya IP Office, Xima Reporting & Call Recording, Avaya Call Pilot, Avaya CS1000… more
- Conduent (PA)
- …applications. ** Preferred Qualifications** : + 1+ years of previous call center experience \#Remote44 Pay Transparency Laws in some locations require disclosure ... an additional $350 per month after training, by meeting performance metrics ( call quality, attendance, and schedule adherence). + **Career Growth:** Opportunities to… more
- Penn Medicine (Lancaster, PA)
- …days/evenings/nights; 8/10/12 hour shifts depending on needs and preferences. Thirty minute on call response time. Every third weekend and one winter and one summer ... holiday. Weekly call requirements. Position Summary: + Assists in the delivery...Technologist experience do not require certification. + CPR Certification. Preferred Qualification: + One 1 year of Operating Room… more
- Penn Medicine (Lancaster, PA)
- …hour shifts. Monday through Friday from 7:00am-5:30pm. Every 3rd weekend combination work/on call , 2-3 holiday shifts per year, 30 minute response time when on- ... call . POSITION SUMMARY: Assists in the delivery of patient...Technologist experience do not require certification. + CPR Certification. PREFERRED QUALIFICATIONS: One (1) year of Operating Room scrub… more
- Penn Medicine (Lancaster, PA)
- …vascular, and general surgeries. 1.0 FTE, consists of (5) 8-hour shifts. On- call requirements with a strict 30-minute response time. WEEKEND REQUIREMENTS: On ... call for 2 weekends (Friday at 1500 until Monday...Army, Navy or Air Force . + CPR Certification. Preferred Qualifications: + One 1 year of Operating Room… more
- Penn Medicine (Philadelphia, PA)
- …Plainsboro Road (occasionally in Philadelphia) Hours: Hybrid, (6:30am-3:00pm) with an on- call component The Imaging Informatics Support Analyst on the Clinical ... to ensure achievement of project goals. May lead projects impacting multiple teams. On call duties as required: * Responsible for taking secondary on- call within… more
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