- 24 Hour Fitness, INC. (CA)
- …Level Agreements are met or exceeded, including Average Speed of Answer, First Call Resolutions and timely response to aging tickets. 3. Special Projects * Research, ... projects, either assigned or approved. * Participate in training for Service Desk/ Call Center best practices, customer service and communication skills. * Research,… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …**3** **12:30pm - 9:00pm** **4** **12:30pm -9:00pm** **5** Responsible for routine/basic inbound call , outbound call , email, and web chat services, as well as ... missing documents and signature pages, fixing data. + Provides monitoring support and outreach for batch processing issues and...communication will require a manual process to link the call to the open case. All cases shall be… more
- OSI Digital (San Diego, CA)
- …availability, and security of enterprise systems through routine administration, proactive monitoring , documentation, and adherence to IT standards. They will work ... and performance checks. + Assist with Veeam Backup & Replication job monitoring , restores, and backup validation tasks. + Strong experience maintaining Active… more
- Saildrone (Alameda, CA)
- …Operational Excellence: Manage organization through defined metrics and KPI's monitoring uptime, return to mission, responsiveness, and customer satisfaction. ... reporting. Fleet Bridge * 24/7 Mission Execution: Provide continuous operational piloting, monitoring , and route tasking for all USVs. * Navigation and Safety:… more
- Stanford University (Stanford, CA)
- …with advanced knowledge of the veterinary sciences to provide and ensure quality care for research animals under experimental procedures or requiring medical care. ... colony history, and pertinent diagnostic tests. * Coordinate clinical service on- call schedule; organize and implement weekly clinical rounds, including rotational… more
- Sacramento County (Sacramento, CA)
- …and supervision + Principles and procedures of budget preparation and monitoring , including budgets involving grants, contracted services, and federal and state ... funding + Techniques of contract negotiation and monitoring + Principles and techniques of public personnel management with emphasis on health occupations +… more
- Meta (San Francisco, CA)
- …while partnering with our varied cross functional teams to ensure a high quality for our products and a satisfactory experience for our partners and customers. ... a scaled ticketing system for Meta Priority Products 2. On- Call Support: Provide 24/7 on- call support coverage...fostering deep relationships with our partners 4. Alerting & Monitoring : Develop and maintain alerting and monitoring … more
- Providence (CA)
- …aggregator data collection + Proficiency in voice testing, load tools, and call - quality measurement tools + Strong analytical ability, judgment, and ... in translating customer and technical requirements into service architecture to meet Quality of Service Expectations + Strong experience leading and representing the… more
- General Motors (Sacramento, CA)
- …and build solutions that enable us to grow without sacrificing performance or quality . Our SREs work closely with software development teams, acting as specialists ... of solving technical challenges and making impactful improvements that directly enhance the quality of service for our users. The role requires a blend of software… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …discipline, such as application support, database administration, software quality assurance/ quality control, software engineering, network telecommunications, ... experience troubleshooting Linux and Unix based systems. + Participate in on- call rotations to provide 24x7x365 infrastructure operations support. + Support… more