• Call Center Quality Assurance…

    New York State Civil Service (Albany, NY)
    …of experience in evaluating, implementing, planning, monitoring , or coordinating a quality assurance process in a customer call center. This experience must ... NY HELP Yes Agency Temporary and Disability Assistance, Office of Title Call Center Quality Assurance Specialist 2 (NYHELPS) Occupational Category Other… more
    New York State Civil Service (11/18/25)
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  • Monitoring and Evaluation Specialist

    City of New York (New York, NY)
    …to completion recommendations that improve the City's response posture. The Monitoring and Evaluation Specialist will be responsible for conducting after-action ... real-world activations and for supporting the implementation of an agency-wide monitoring and evaluation strategy to continuously improve operations. The … more
    City of New York (11/23/25)
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  • Compliance Monitoring and Testing

    TD Bank (New York, NY)
    …areas, broader organization, and enterprise as appropriate. **U.S. Compliance Monitoring and Testing provides governance, oversight, and support for central ... elements of the US Compliance Monitoring and Testing Program, including:** + Lead strategic planning...positive work environment that promotes service to the business, quality , innovation and teamwork and ensures timely communication of… more
    TD Bank (11/21/25)
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  • Supervisor, Home Equity

    Broadview FCU (Albany, NY)
    …Leadership. + Utilize data to inform decisions and drive continuous improvement. + Utilize call monitoring , loan quality reviews, and reporting tools to ... team members' skills, address areas of improvement, and provide consistent, high- quality member experiences. + Conduct regular team meetings to communicate goals,… more
    Broadview FCU (09/19/25)
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  • Supervisor, Performance Monitoring

    Cardinal Health (Albany, NY)
    …programs. **_Responsibilities_** + Supports the quality efforts for the program - call quality , meeting standards set by us as well as standards set ... to patients who need them-faster.** **_Job Summary_** The Performance Monitoring Supervisor focuses on ensuring high- quality products...those high performers + Develop and Deliver training on quality + Oversee and deliver client call … more
    Cardinal Health (10/28/25)
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  • Compliance Manager - Regulatory Compliance…

    TD Bank (New York, NY)
    …for Credit Cards and Unsecured Lending, specifically related to regulatory compliance monitoring . This role will execute monitoring , conduct regulatory research, ... business or function. This role will be largely focused on the on-going monitoring of consumer business lines which would require the following: + Ability to… more
    TD Bank (11/22/25)
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  • Vice President, Compliance Monitoring…

    TD Bank (New York, NY)
    …This VP, Compliance is a key member of the TDS US Compliance Monitoring & Testing (M&T) Team, responsible for working on the development, implementation and ... coordination of the Monitoring program, as well as aspects of compliance test...document and evidence organization and record retention. + Conduct quality assurance of MAs against the enterprise standards and… more
    TD Bank (10/12/25)
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  • Patient Monitoring Technical Consultant…

    Philips (Latham, NY)
    …test, and troubleshoot complex solutions on IT networks to ensure a high quality of service in delivering real time patient data requirements. **Your role:** + ... documentation, and other related paperwork. Adhere to established training, quality , and safety requirements. + Install complex, multi-phased systems comprised… more
    Philips (10/16/25)
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  • Care Advisor - Remote Patient Monitoring

    Philips (Latham, NY)
    …delivers 24/7/365 real-time support and patient-focused care for wirelessly enabled monitoring devices for diabetes, hypertension, and heart failure, using internal ... Provide real time response and support for wirelessly enabled monitoring devices on a 24/7/365 rotating basis. + Assist...with the members enrolled in the program. + Ensure quality assurance of readings and reports that will be… more
    Philips (11/18/25)
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  • Call Center Data Analyst

    Antech Diagnostics (Lake Success, NY)
    …Our culture is centered on our guiding philosophy, The Five Principles: Quality , Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the ... job-related skills, experience, education, training and budget.** **Job Purpose/Overview** The Call Center Data Analyst delivers on the Antech Customer Service… more
    Antech Diagnostics (10/10/25)
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