• Call Quality Coach - Vietnamese

    Humana (Albany, NY)
    …education process of MarketPOINT Sales Agents. This position will oversee the Call Quality process which includes call monitoring , call evaluations, ... a part of our caring community and help us put health first** Call Quality Professionals provide information that will assist in the feedback and the formal… more
    Humana (07/15/25)
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  • Coordinator, Performance Monitoring

    Cardinal Health (Albany, NY)
    …following client regulatory guidelines. + Identify trends and training needs from call monitoring and escalate appropriately. + Work effectively with dynamic, ... and problem resolution. Performance Monitoring is responsible for monitoring , analyzing and reviewing customer contact quality . **Responsibilities:** +… more
    Cardinal Health (07/30/25)
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  • Compliance Monitoring and Testing

    TD Bank (New York, NY)
    …areas, broader organization, and enterprise as appropriate. **U.S. Compliance Monitoring and Testing provides governance, oversight, and support for central ... elements of the US Compliance Monitoring and Testing Program, including:** + Lead strategic planning...positive work environment that promotes service to the business, quality , innovation and teamwork and ensures timely communication of… more
    TD Bank (07/26/25)
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  • Sr. Compliance Officer - Monitoring…

    TD Bank (New York, NY)
    …improvements; collate document and evidence organization and retention. + Conduct Quality Assurance for monitoring activity against the enterprise standards. ... in implementing compliance initiatives to help manage regulatory risk. **Compliance Monitoring & Compliance Oversight** + Assist with developing and overseeing the… more
    TD Bank (06/21/25)
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  • Financial Crime Risk Oversight Specialist,…

    TD Bank (New York, NY)
    …**Job Description:** **Position:** Financial Crime Risk Oversight Specialist, Transaction Monitoring & Investigations **Reports to:** Director, Financial Crime Risk ... policies and practices. + Provide advisory and oversight support to the Transaction Monitoring and Investigations teams. + Provide advice to the business and FCC… more
    TD Bank (07/02/25)
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  • Senior AML Business Data Manager, Transaction…

    TD Bank (New York, NY)
    …of AML typologies. This includes design, build and maintenance of Transaction Monitoring Models based on the analysis of transaction, account and customer data ... financial services and products. Identification and analysis of potential transaction monitoring typologies and risks for the detection of AML suspicious activity… more
    TD Bank (07/30/25)
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  • Technical Consultant - Patient Monitoring…

    Philips (Queens County, NY)
    **Technical Consultant - Patient Monitoring (Metro New York Area)** Allow your passion for improving lives to shine in this role where you'll be responsible for ... test, and troubleshoot complex solutions on IT networks to ensure a high quality of service in delivering real time patient data requirements. **Your role:** +… more
    Philips (07/26/25)
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  • Call Center Trainer

    Amalgamated Bank (New York, NY)
    …and equivalent experience. + A minimum of 3-5 years' experience as a trainer or call center trainer/ call quality assurance analyst. + Strong knowledge the ... We are looking for an engaging Call Center Trainer/ Quality Assurance Analyst to... Center procedures to improve their performance. + Observing Call Center employees while monitoring and conducting… more
    Amalgamated Bank (07/04/25)
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  • Compliance Manager - Compliance Monitoring…

    TD Bank (New York, NY)
    …dedicated to setting new industry standards. The Compliance Manager **-** Compliance Monitoring Programs will lead and enhance our Compliance Management System (CMS) ... involves managing compliance programs related to risk assessment, exam management, monitoring , reporting, and training across multiple lines of business. The ideal… more
    TD Bank (08/02/25)
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  • Direct Support Professional - ISL023 - On-…

    WellLife Network (Island Park, NY)
    Direct Support Professional - ISL023 - On- Call Job Details Job Location Island House - Island Park, NY Education Level High School Salary Range $18.90 - $18.90 ... housing, and employment support, all grounded in a commitment to compassionate, high- quality care. Central to our mission is an unwavering dedication to diversity,… more
    WellLife Network (06/02/25)
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