- KPH Healthcare Services, Inc. (Gouverneur, NY)
- …Possesses knowledge and ability to complete all tasks associated to the call center. Works under general supervision. Follows standard procedures to accomplish ... and responsibility to act as supervisor in charge, in absence of call center supervisor and handle escalated member concerns while delivering optimal customer… more
- New York State Civil Service (New York, NY)
- …York State NY Zip Code 10007 Duties Description This item is for the Quality Assurance Team. The Workforce Programs Specialist 1 duties include but are not limited ... to: Assisting in the development, monitoring , and management of workforce development and training programs,...outstanding services to our customers-the workers and business that call New York home. We help New Yorkers find… more
- MTA (Croton-On-Hudson, NY)
- …including planning, budgeting, coordinating and overall management, maintenance and monitoring of Metro-North's rubber-tired (non-revenue) fleet of company work and ... support vehicles. This position oversees the monitoring and reporting of employee vehicle use to support...+ Valid Driver's license. + Available to be on call 24 hours per day 7 days per week… more
- Callen-Lorde Community Health Center (New York, NY)
- …providers are unavailable. Quality & Performance Improvement + Lead quality improvement initiatives, including setting and monitoring clinical indicators. + ... compliance requirements, and healthcare regulations + Proven experience in quality management, clinical performance improvement, and productivity monitoring … more
- City of New York (New York, NY)
- …support protocols. Job Duties and Responsibilities: - Measure and oversee the application of quality assurance standards for NYC 988 Crisis call center and other ... of Crisis Services and NYC 988 will directly supervise Quality Analysts Program Specialists. In this role, the supervisor...seeking mental health support. Drawing upon their expertise in call center operations, as well as their analytical and… more
- Job Path (New York, NY)
- …for this role is a flexible 4-8 hours per week and requires 24/7 on- call access to assist and advise staff through emergency situations. Hours may increase depending ... Coordinator and may include family members, to ensure high quality and holistic care + Ensure that the medical...Follow through with the provision of nursing care by monitoring nursing and related services. + Attend semi-annual Life… more
- House of the Good Shepherd (Utica, NY)
- …service providers. Flexible work schedule: non-traditional working hours required, on call as needed. Principal Assigned Responsibilities: + Implementation of family ... assessment service plans: provide in-home services including monitoring of provisions and safety, behavior management training for families and supervise visits… more
- TD Bank (New York, NY)
- …including.** + **Compliance-wide frameworks, guidelines and standards for testing, monitoring , risk assessment, reporting and other activities** + **Internal Audit, ... Compliance programs (ie, risk assessments, 2nd line oversight of business monitoring and testing programs, new business initiatives), including frameworks, policies,… more
- Stony Brook University (Commack, NY)
- …ambulatory setting. Experience working with standard clinical safety and quality assurance protocols. Experience working with process improvements. Experience ... 2 large clinics providing a compendium of clinical services, including medical monitoring , nutrition, pharmacy, case management and social work services. The program… more
- TD Bank (New York, NY)
- …complaints and regulatory filings, providing relevant training, carrying out independent monitoring and oversight activities, reporting on the state of compliance to ... behavioral models, predictive risk scoring for alerts, the creation of automated quality assurance tools leveraging a Large Language Model and Natural Language… more