- Pearl Interactive Network (Albany, NY)
- … quality assurance programs to ensure high customer service standards. + Conduct call monitoring , agent evaluations, and feedback sessions to enhance service ... or a similar role. + Proven expertise in contact center performance measures, quality assurance, call routing, and omnichannel operations. + Hands-on experience… more
- House of the Good Shepherd (Utica, NY)
- …service providers. You will provide essential in-home services, including safety monitoring , behavior management training, and supervising family visits. As a key ... you will maintain flexible hours and be available for 24-hour on- call crisis intervention, helping families access necessary clinical, financial, and community-based… more
- University of Rochester (Rochester, NY)
- …operation. Initiates/participates in quality assurance studies and continuous quality monitoring , inclusive of equipment, equipment purchase, and high-level ... techs. Initiates/participates in quality assurance studies and continuous quality monitoring , inclusive of equipment, equipment purchase, and high-level… more
- University of Rochester (Rochester, NY)
- …and determines readiness for independent implementation of responsibilities such as call coverage, monitoring role (during Cath procedures), and case ... staff for routine daily staffing and after hours on call needs. + Maintains inventory while reducing costs and...same to avoid waste. + Implements and enforces strict Quality Control over assigned section or units. Ensures all… more
- City of New York (New York, NY)
- …support protocols. Job Duties and Responsibilities: - Measure and oversee the application of quality assurance standards for NYC 988 Crisis call center and other ... of Crisis Services and NYC 988 will directly supervise Quality Analysts Program Specialists. In this role, the supervisor...seeking mental health support. Drawing upon their expertise in call center operations, as well as their analytical and… more
- Mount Sinai Health System (New York, NY)
- …including: calculation of radiation dosage estimates and shielding requirements, monitoring of radioactive material usage in laboratories, shipment, waste management ... of instruments and measuring devices, patient surveys and personal badge monitoring . Participates in compliance initiatives, record reviews for the PET Isotope… more
- Niagara County Community College (Sanborn, NY)
- …staff training programs as directed. 13. Responsible for preparing, implementing and monitoring budgets for facilities and grounds, in concert with the Director of ... 14. Responds to calls for assistance on an as needed basis. Will rotate on call coverage with Director of Facilities. 15. Other duties as assigned by the Director of… more
- TD Bank (New York, NY)
- …Business:** Finance **Job Description:** **Department Overview:** The Intraday Liquidity and Collateral Monitoring Team as part of the US Treasury Liquidity Team is ... responsible for managing and monitoring of TD's US intraday liquidity and collateral ...positive work environment that promotes service to the business, quality , innovation and teamwork and ensures timely communication of… more
- Ford Motor Company (Albany, NY)
- …needs of our customers. This team is responsible for transforming our monitoring practices from traditional application and infrastructure monitoring to ... user experience + Cross-Functional Collaboration: Work closely with engineering, design, quality assurance, marketing, and sales teams to ensure successful execution… more
- Arnot Health (Elmira, NY)
- …leave for break without Registered Nurse (RN) permission and the provision of continuous monitoring during the sitter's absence. + The sitter may not make or receive ... needs to take a break to make a telephone call and wait for someone to relieve him/her. Any...transported off the unit) prevents the sitter from simultaneously monitoring both patients. + While on duty, a sitter… more
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