• Sr Analyst, Contact Center Technology

    Evolent (Tallahassee, FL)
    …* Operational Insight: Deep understanding of contact center operations, including call routing , queuing, reporting, and analytics. * Cross-Functional ... * Design & Configuration: Design, configure, test, and maintain contact center call flows, system updates, and integrations to optimize system functionality. *… more
    Evolent (08/08/25)
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  • Sr. CCaaS/UCaaS Platform Engineer

    Insight Global (St. Petersburg, FL)
    …& Innovation: Proactively identify workflow inefficiencies, propose innovative solutions for call routing , escalation paths, and automation. You'll champion ... Assist), and Clearview reporting. You'll diagnose and resolve intricate call flow issues, integration challenges, IVR misroutings, and address latency/connectivity… more
    Insight Global (08/09/25)
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  • Lead Cloud AWS Network Engineer

    Lumen (Tallahassee, FL)
    …+ **Implement and maintain** SIP-based voice infrastructure in AWS, including SBCs, and call routing logic. + **Automate provisioning and monitoring** of voice ... hybrid voice environments. + **Troubleshoot and resolve** issues related to call quality, latency, and service availability in real-time. + **Collaborate with… more
    Lumen (08/08/25)
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  • Senior Lead - VOIP Engineer

    Sprinklr (FL)
    …(SBC), NAT traversal, load balancing, and failover strategies + Define standards for call routing and audio quality optimization (codecs, jieer, etc.) + Lead ... + Collaborate with Backend and API teams to design provisioning, billing, and call analytics APIs + Evaluate and onboard open-source tools or commercial carriers as… more
    Sprinklr (06/13/25)
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  • Contact Center - Solution Engineer

    Zoom (Tallahassee, FL)
    …designing and implementing contact center solutions + Have knowledge of telephony systems and call routing strategies + Be familiar with CRM systems and their ... integration with contact center solutions + Possess excellent problem-solving abilities and attention to detail + Be able to adapt to changing technology and business requirements in the contact center environment Salary Range or On Target Earnings: Minimum:… more
    Zoom (07/26/25)
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  • Sr. Network Engineer - Routing Remote

    Prime Therapeutics (Tallahassee, FL)
    …drives every decision we make. **Job Posting Title** Sr. Network Engineer - Routing Remote **Job Description** The Systems Engineer Senior IT is responsible for ... strategy. + Design, engineer, and support data center, performance hub, and cloud routing + Collaborate with other staff and departments to meet department and… more
    Prime Therapeutics (07/09/25)
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  • Senior Clerk

    MyFlorida (Jasper, FL)
    …status. Provide optimal customer service including answering multi-line phone systems, routing call appropriately, schedule appointments and providing general ... information to the public. Maintain an organized workspace with the most current and updated letterheads, clerical office correspondence, documents and consents. Performs timely and accurate documentation in the health record both manually and electronically… more
    MyFlorida (08/08/25)
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  • Network Engineer IV

    Insight Global (Orlando, FL)
    …to work on-site five days a week and participate in a 24/7 on- call rotation. Expertise in routing , switching, firewalls, and wireless technologies Experience ... working in healthcare, research, or academic environments. Familiarity with HIPAA compliance and secure data handling practices. Certifications such as CCNP, CCIE, or equivalent. Exposure to cloud networking (eg, AWS, Azure) or software-defined networking… more
    Insight Global (07/30/25)
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  • Online Sales Specialist

    PulteGroup (Jacksonville, FL)
    …Leveraging Technical Platforms: + Utilize multiple lead management software systems daily including: Call Tracking Metrics - Phone Routing System Lasso - OSS ... specific CRM Podium - Texting Platform BombBomb - Video Messaging Platform Microsoft Dynamics/D365 - Company CRM + Utilize and update internal OSSCR tool (Online Sales Specialist Community Resource) with relevant community details. Reporting Metrics: + Track… more
    PulteGroup (07/01/25)
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  • Online Sales Specialist

    PulteGroup (Bonita Springs, FL)
    …Leveraging Technical Platforms: + Utilize multiple lead management software systems daily including: Call Tracking Metrics - Phone Routing System Lasso - OSS ... specific CRM Podium - Texting Platform BombBomb - Video Messaging Platform Microsoft Dynamics/D365 - Company CRM + Utilize and update internal OSSCR tool (Online Sales Specialist Community Resource) with relevant community details. Reporting Metrics: + Track… more
    PulteGroup (06/18/25)
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